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West Lake Hillview International Hotel

37 Lianhuafeng Road, Hangzhou 310002, China
+86 571 8737 9999

RM 382+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 2,618 reviews

Review highlights

  • 7.3
  • 7.1
  • 7.1
  • 3.8

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,618 reviews
    • 7.3 "Good service."
    • 7.1 "Good breakfast."
    • 7.1 "Good location."
    • 5.3 "Average cleanliness."
    • 5.3 "Rooms are ok."
    • 3.8 "Bad amenities."
    • 1.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 497 reviews
    • 7.6 "Good location."
      7.3 "Great parking, according to 73%."
      9.2 "92% liked the proximity to sightseeing."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Service is ok."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "67% thought the bathroom was big enough."
      5.8 "Beds were acceptable for 58%."
    • 5.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."

    Overall rating

    8.2 Excellent
    Based on 1,439 reviews
    • 7.7 "Good breakfast."
    • 7.5 "Good service."
      8.0 "80% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.5 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 5.7 "Vibe was decent."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.8 "68% thought the bathroom was big enough."
    • 3.2 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.2 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 602 reviews
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.1 "Good location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 6.4 "Vibe was decent."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.7 "67% thought the bathroom was big enough."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 78 reviews
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 7.1 "Good location."
    • 6.0 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
    • 4.9 "Not very clean."
    • 3.7 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    View all review categories
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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