Overview

Serenity Holiday Inn

No.11 Yuhuangshan Road, Hangzhou 310001, China
+86 180 7270 6045

RM 128+

Overall guest ratings

9.1/10 Excellent
Based on 765 reviews

Review highlights

  • 9.7
  • 9.5
  • 8.7
  • 6.4

Good to know

  • Wonderful sightseeing
  • Luxurious Hotel
  • Good management
  • Friendly service

Nearby

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    About

    The Serenity Holiday Inn (Hushangkeyuan Jiari Jiudian) is located near the China National Silk Museum and West Lake scenic area. The hotel is 10-minutes from the Hangzhou Railway Station. The hotel features free parking bicycle rental taxi and ticket booking service babysitting service car rental service and Wi-Fi in public areas. Guests can enjoy a game of cards or play chess in the games room or enjoy a hot cup of Chinese tea in the tea house.

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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 765 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.5 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.7 "Generally very clean."
      9.0 "90% said rooms were clean."
      8.3 "83% thought it was clean."
    • 8.4 "Location is great."
      7.6 "Easily accessible by car, said 76%."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "Near to public transport, according to 94%."
    • 8.1 "Breakfast is good."
    • 6.4 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 5.5 "Average value."
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    Overall rating

    9.3 Excellent
    Based on 107 reviews
    • 9.8 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
    • 9.7 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 8.4 "Location is great."
      7.7 "Easily accessible by car, said 77%."
    • 8.1 "Breakfast is good."
    • 6.0 "Rooms are ok."

    Overall rating

    8.9 Excellent
    Based on 627 reviews
    • 9.6 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      9.8 "98% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.8 "Generally very clean."
      9.2 "92% said rooms were clean."
      8.2 "82% thought it was clean."
    • 8.1 "Breakfast is good."
    • 8.1 "Location is great."
      7.4 "Easily accessible by car, said 74%."
      9.3 "93% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 6.4 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 30 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
    • 9.6 "World class service."
      9.9 "Management was excellent, said 99%."
    • 8.2 "Location is great."
    • 6.0 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful sightseeing"
    "Luxurious Hotel"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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