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Serenity Holiday Inn

No.11 Yuhuangshan Road, Hangzhou 310001, China
+86 180 7270 6045

RM 156+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

9.3/10 Excellent
Based on 901 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.9
  • 6.0

Good to know

  • Professional service
  • Good management
  • Luxurious Hotel
  • Friendly service

Nearby

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    About

    The Serenity Holiday Inn (Hushangkeyuan Jiari Jiudian) is located near the China National Silk Museum and West Lake scenic area. The hotel is 10-minutes from the Hangzhou Railway Station. The hotel features free parking bicycle rental taxi and ticket booking service babysitting service car rental service and Wi-Fi in public areas. Guests can enjoy a game of cards or play chess in the games room or enjoy a hot cup of Chinese tea in the tea house.

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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 901 reviews
    • 9.7 "Awesome vibe."
    • 9.4 "World class service."
    • 8.9 "Generally very clean."
    • 8.3 "Location is great."
    • 7.7 "Good amenities."
    • 6.0 "Rooms are ok."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 117 reviews
    • 9.8 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.6 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 8.9 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 8.2 "Location is great."
    • 7.9 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 5.8 "Rooms are ok."
    • 4.5 "Value below average."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 711 reviews
    • 9.8 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      9.6 "96% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.9 "Generally very clean."
      9.3 "93% said rooms were clean."
    • 8.3 "Location is great."
      7.5 "Easily accessible by car, said 75%."
      9.3 "93% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 7.5 "Good amenities."
      7.3 "73% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 6.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 5.4 "Average value."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 45 reviews
    • 9.8 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
    • 9.5 "World class service."
      9.9 "Management was excellent, said 99%."
      10.0 "100% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.1 "Rooms are ok."
    • 5.1 "Average value."

    Overall rating

    9.5 Excellent
    Based on 27 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 6.4 "Rooms are ok."
    Good to know
    "Professional service"
    "Good management"
    "Luxurious Hotel"
    "Friendly service"
    data provided by TrustYou

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