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Hangzhou Heyna Hotel

NO.508 Yanan Road, Hangzhou 310000, China
+86 571 8892 0666

RM 234+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.9/10 Excellent
Based on 2,859 reviews

Review highlights

  • 9.7
  • 9.1
  • 5.9
  • 5.4

Good to know

  • Good accessibility by car
  • Great shopping
  • Close to public transport

Nearby

    show all

    About

    With a stay at Hangzhou Heyna Hotel in Hangzhou, you'll be in the business district and convenient to Former Residence of Sha Menghai and West Lake. This hotel is within close proximity of Wulin Square and Hangzhou Opera.

    Rooms

    Make yourself at home in one of the 99 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a business center, luggage storage, and laundry facilities.

    Less More Hotels.com

    Amenities

    • Free Wi-Fi
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Game room
    • Spa
    • Air-conditioned
    • Coffee shop
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,859 reviews
    • 9.7 "Terrific location."
    • 9.1 "Perfectly clean."
    • 9.1 "Food is to die for."
    • 8.9 "Vibe was good."
    • 8.0 "Amenities are good."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 4.8 "Rooms are not good."
    • 2.4 "Quite uncomfortable."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 428 reviews
    • 9.7 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      7.5 "75% thought, the hotel was modern."
    • 8.9 "Food is delicious."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 2.7 "Quite uncomfortable."
      0.9 "91% said rooms were small."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 743 reviews
    • 9.7 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      7.0 "Great parking, according to 70%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.3 "Food is to die for."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      7.1 "71% thought, the hotel was modern."
      9.8 "98% thought the hotel was luxurious."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      5.7 "Beds were acceptable for 57%."
    • 2.3 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.8 "52% criticized the small bathroom."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 1,486 reviews
    • 9.7 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.9 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      7.6 "76% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
    • 8.9 "Food is delicious."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      7.9 "79% said the facilities were very new."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.7 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.5 "65% found problems with the furniture."
      4.5 "55% criticized the small bathroom."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.5 "55% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 200 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Food is to die for."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.9 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      0.8 "92% said rooms were small."
    • 2.5 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    View all review categories
    Good to know
    "Good accessibility by car"
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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