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Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, 20459 Hamburg, Hamburg, Germany
+49 40 368 060

RM 460+

Overall guest ratings

8.3/10 Excellent
Based on 2,730 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.0
  • 3.4

Nearby

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    About

    With a stay at Steigenberger Hotel Hamburg, you'll be centrally located in Hamburg, steps from International Baptist Church of Hamburg and minutes from Bleichenhof-Passage Hamburg. This 5-star hotel is within close proximity of Deichstrasse and Krameramtswohnungen.

    Rooms

    Make yourself at home in one of the 233 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has facilities measuring 431 square feet (40 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,730 reviews
    • 9.3 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Easily accessible by car, said 95%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.5 "65% thought the bathroom was big enough."
    • 4.0 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.4 "Value below average."
      0.4 "96% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 0.3 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 1,692 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.4 "Good breakfast."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "Only 68% said rooms were clean enough."
      6.7 "67% thought the bathroom was big enough."
    • 4.0 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 0.4 "Horrible pool."
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    Overall rating

    8.4 Excellent
    Based on 354 reviews
    • 9.6 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.2 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
    • 2.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 273 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.6 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 409 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      7.0 "70% said rooms were clean."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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