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Alster-Hof

Esplanade 12, 20354 Hamburg, Hamburg, Germany
+49 40 350 070

RM 417+

Overall guest ratings

8.4/10 Excellent
Based on 2,801 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.0
  • 6.2

Nearby

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    About

    With a stay at Hotel Alster-Hof, you'll be centrally located in Hamburg, steps from Casino Esplanade and Hamburg State Opera. This hotel is within close proximity of Planten un Blomen and Gansemarkt.

    Rooms

    Make yourself at home in one of the 108 guestrooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, a hair salon, and a television in a common area.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Beauty salon
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,801 reviews
    • 9.6 "Excellent breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
      8.8 "Lovely bar service, according to 88%."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Bar is amazing."
      8.8 "Lovely bar service, according to 88%."
    • 8.1 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      8.7 "87% enjoyed the side dishes."
      9.2 "92% loved the menu selection."
    • 6.2 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.4 "Beds were acceptable for 54%."
      5.0 "Only 50% thought the shower was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.7 "57% said the view was so-so."
    • 3.3 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 868 reviews
    • 9.8 "Excellent breakfast."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.5 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 8.4 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% thought it was easy to get to the train station."
    • 6.9 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.7 "For only 67%, the bathroom was ok."
      5.6 "56% said the view was so-so."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.7 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.2 "For only 62%, the noise level was all right."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 448 reviews
    • 9.7 "Excellent breakfast."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 7.1 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 6.7 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.6 "Beds were acceptable for 56%."
      6.0 "60% said the view was so-so."
    • 3.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 252 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Location is great."
    • 7.8 "Tasty food."
    • 4.8 "Rooms are not good."
      4.1 "For 59%, the rooms looked old."
      4.9 "51% thought they were poorly maintained."
    • 3.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 1,232 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Tasty food."
      8.9 "Yummy desserts, said 89%."
      9.0 "90% loved the menu selection."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      5.2 "Beds were acceptable for 52%."
      5.5 "55% said the view was so-so."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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