Overview

Shangri-La Hotel
Best Hotel Building

256 Binhai Road, Haikou 570311, China
+86 898 6870 7799

RM 388+

Overall guest ratings

9.3/10 Excellent
Based on 2,264 reviews

Review highlights

  • 10.0
  • 9.4
  • 8.5
  • 6.0

Good to know

  • Great view
  • Professional service
  • Friendly service
  • Luxurious Hotel

Nearby

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    About

    In addition to a marina and a free kids' club, Shangri-La Hotel, Haikou features an airport shuttle (available on request) for CNY 500 per vehicle. Guests can indulge in massages or hydrotherapy, and Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. An indoor pool and an outdoor pool are other highlights, and rooms at this luxurious hotel offer up nice touches like rainfall showerheads and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Babysitting or child care
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Child-friendly
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.3 Excellent
    Based on 2,264 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.3 "83% enjoyed the lobby entrance."
    • 8.5 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.5 "Great service."
      8.7 "87% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
      7.2 "72% were happy with the shuttle service."
      7.0 "70% said the concierge service was amazing."
    • 8.4 "Breakfast is good."
    • 6.0 "Beach is so-so."
    • 5.0 "Internet is average."
    • 4.8 "Inconvenient location."
      4.3 "Difficult to access by car, said 57%."
      0.4 "Distant to city centre, said 96%."
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    Overall rating

    9.4 Excellent
    Based on 316 reviews
    • 9.3 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.8 "Great service."
      8.6 "86% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.2 "82% found the grounds to be nice."
    • 7.7 "Tasty food."
    • 6.5 "Beach is so-so."
    • 5.3 "Location is acceptable."
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    Overall rating

    9.4 Excellent
    Based on 1,290 reviews
    • 9.0 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.2 "82% enjoyed the lobby entrance."
    • 8.4 "Breakfast is good."
    • 8.3 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.2 "82% found the grounds to be nice."
      7.4 "74% loved the facilities for kids."
      8.2 "82% enjoyed the lobby entrance."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 5.8 "Beach is so-so."
    • 4.4 "Inconvenient location."
      3.9 "Difficult to access by car, said 61%."
      0.3 "Distant to city centre, said 97%."
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    Overall rating

    9.5 Excellent
    Based on 588 reviews
    • 9.4 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.4 "World class service."
      8.9 "89% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.7 "Pool is good."
    • 8.4 "Breakfast is good."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 4.8 "Inconvenient location."
      4.2 "Difficult to access by car, said 58%."
      0.3 "Distant to city centre, said 97%."

    Overall rating

    9.4 Excellent
    Based on 67 reviews
    • 9.5 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.5 "Pool is good."
    • 8.4 "Great service."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.0 "Breakfast is good."
    • 6.6 "Average value."
    • 5.7 "Beach is so-so."
    • 4.6 "Inconvenient location."
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    Good to know
    "Great view"
    "Professional service"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou
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