Overview

Erzherzog Johann Palais Hotel
Best Location

Sackstraße 3-5, 8010 Graz, Steiermark, Austria
+43 316 811 616

RM 422+

Overall guest ratings

8.3/10 Excellent
Based on 1,845 reviews

Review highlights

  • 9.0
  • 8.4
  • 5.5
  • 5.5

Good to know

  • Spacious rooms
  • Near city centre

Nearby

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    About

    Erzherzog Johann Palais Hotel features a rooftop terrace and puts you just steps from Graz Town Hall. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Room service
    • Restaurant
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,845 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.6 "Lovely bar service, according to 86%."
    • 7.5 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.3 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.5 "Sufficient wellness & sports facilities."
      6.4 "64% thought the sauna was ok."
    • 5.5 "Food is average."
      6.4 "Desserts were ok, said 64%."
    • 5.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.8 "Only 58% thought the furniture was functional."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.4 "54% thought the minibar was ok."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.6 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
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    Overall rating

    8.4 Excellent
    Based on 1,033 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.8 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 6.7 "Vibe was decent."
    • 6.1 "Food is average."
      6.2 "Desserts were ok, said 62%."
    • 5.7 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% thought the furniture was functional."
      5.7 "57% thought the minibar was ok."
    • 5.5 "Sufficient wellness & sports facilities."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
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    Overall rating

    8.7 Excellent
    Based on 221 reviews
    • 8.9 "Location is great."
      9.9 "City centre within easy reach, said 99%."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.9 "Only 59% thought the furniture was functional."
    • 5.4 "Food is average."
    • 5.2 "Average value."
    • 4.4 "Internet is poor."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
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    Overall rating

    8.1 Excellent
    Based on 55 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.6 "Average amenities."
    • 5.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 535 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 5.7 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 5.2 "Sufficient wellness & sports facilities."
    • 4.7 "Value below average."
    • 4.7 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.5 "75% said rooms were dirty."
      2.3 "For 77%, the rooms looked old."
      2.8 "72% had problems with the shower."
    • 4.6 "Internet is poor."
    • 3.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Near city centre"
    data provided by TrustYou

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