Overview

Crowne Plaza Grand Rapids - Airport

5700 East 28th Street SE, Grand Rapids, MI 49546, United States
+1 616 957 1770

RM 476+

Overall guest ratings

7.4/10 Good
Based on 492 reviews

Review highlights

  • 9.4
  • 8.1
  • 5.3
  • 4.8

Nearby

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    About

    Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Free airport shuttle
    • Free long-term parking
    • Free valet parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 492 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.1 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.4 "Good pool."
    • 6.2 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.5 "Only 55% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 4.7 "Not very comfortable."
      3.1 "69% thought it was too noisy."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.9 "61% didn't like the fitness area."
    • 3.0 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 177 reviews
    • 9.4 "Terrific location."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 7.0 "Good pool."
    • 5.0 "Rooms are ok."
      1.0 "90% thought they were poorly maintained."
      4.4 "56% were disappointed with the minibar."
      3.6 "64% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 2.7 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 196 reviews
    • 7.7 "Good pool."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.6 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 68 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 7.5 "Good pool."
    • 7.4 "Good service."
    • 4.6 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    6.8 Good
    Based on 49 reviews
    • 9.3 "Terrific location."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 4.9 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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    hot tub
    hot tub
    friendly staff
    comfortable bed
    nice pool area
    free breakfast
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    clean but hotel
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