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Crowne Plaza Grand Rapids - Airport

5700 East 28th Street SE, Grand Rapids, MI 49546, United States
+1 616 957 1770

RM 396+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.6/10 Good
Based on 479 reviews

Review highlights

  • 9.6
  • 8.8
  • 4.4
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Free long-term parking
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 479 reviews
    • 9.6 "Terrific location."
    • 8.8 "Very nice wellness & sports facilities."
    • 7.7 "Good pool."
    • 7.2 "Good service."
    • 6.1 "Average value."
    • 4.4 "Rooms are not good."
    • 4.0 "Bad amenities."
    • 3.9 "Not very comfortable."
    • 2.4 "Horrible vibe."
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    Overall rating

    7.2 Good
    Based on 210 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "Excellent wellness & sports facilities."
    • 7.8 "Good pool."
    • 6.8 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 5.8 "Food is average."
    • 5.4 "Average value."
    • 3.8 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      0.8 "92% were disappointed with the minibar."
      0.5 "95% thought they were poorly maintained."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.5 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 2.2 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 182 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.0 "Pool is good."
    • 7.1 "Good service."
    • 6.4 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.7 "Food is average."
    • 5.5 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 4.4 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      0.6 "94% were unsatisfied with the kitchenette."
    • 3.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.3 "Horrible vibe."
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    Overall rating

    7.7 Good
    Based on 57 reviews
    • 9.6 "Terrific location."
    • 6.8 "Service is ok."
    • 6.4 "Average value."
    • 4.2 "Rooms are not good."
    • 3.7 "Not very comfortable."

    Overall rating

    7.2 Good
    Based on 28 reviews
    • 9.3 "Terrific location."
    • 6.9 "Service is ok."
    • 3.8 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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