Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.8 "Near to public transport , according to 98%." 9.7 "97%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.7 "Easily accessible by car , said 87%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%appreciated the closeness to the beach ." -
7.9 "Good service."8.5 "85% found the
staff to be very friendly ." -
7.5 "Good breakfast."
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6.4 "Internet is average."
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5.6 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." 5.6 "Cleanliness of the bathroom was average , said 56%." 6.7 "Only 67% thought theshower was ok ." -
4.9 "Vibe wasn't good."2.4 "76%
criticized the unstylish hotel ." 4.0 "60%didn't like the unstylish hotel ." -
4.7 "Bad amenities."4.6 "54% thought the
building wasn't nice ." 0.9 "91% thought thefacilities needed updating ." 0.0 "100%complained about the elevator ." 2.0 "80%didn't like the architecture ." -
4.6 "Not very comfortable."3.3 "67% said
rooms were small ." 3.3 "67% thought it wastoo noisy ." 1.2 "Air conditioning was criticized by 88%." 1.1 "89%criticized the small bathroom ."
Overall rating
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9.2 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 8.5 "Easily accessible by car , said 85%." 9.7 "Near to public transport , according to 97%." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
7.6 "Good service."8.4 "84% found the
staff to be very friendly ." -
7.6 "Good breakfast."
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5.7 "Rooms are ok."
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5.7 "Internet is average."
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5.1 "Vibe was decent."
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5.0 "Average comfort."3.5 "65% said
rooms were small ." 3.4 "66% thought it wastoo noisy ." 1.3 "Air conditioning was criticized by 87%." 1.1 "89%criticized the small bathroom ." -
4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ."
Overall rating
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9.4 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.8 "Near to public transport , according to 98%." 9.8 "98%liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." -
7.8 "Good beach."
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7.8 "Good service."8.4 "84% found the
staff to be very friendly ." -
6.9 "Breakfast is mediocre."
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5.6 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." -
5.2 "Vibe was decent."
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4.6 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ." -
4.0 "Not very comfortable."3.0 "70% said
rooms were small ." 0.9 "Air conditioning was criticized by 91%."
Overall rating
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9.6 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." -
8.2 "Generally very clean."7.7 "77% said
rooms were clean ." -
8.0 "Great service."8.6 "86% found the
staff to be very friendly ." -
7.2 "Good breakfast."
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5.6 "Rooms are ok."
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4.5 "Not very comfortable."
Overall rating
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9.6 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
7.3 "Good breakfast."
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6.4 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
4.7 "Rooms are not good."3.1 "69% said
rooms were small ." 1.9 "81% thought they werepoorly maintained ." 4.7 "53%complained about the bathroom ." 1.2 "Air conditioning was criticized by 88%." -
4.5 "Not very comfortable."3.6 "64% thought it was
too noisy ." 3.1 "69% saidrooms were small ." 1.2 "Air conditioning was criticized by 88%." -
4.5 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." -
4.4 "Bad amenities."4.3 "57% thought the
building wasn't nice ." 0.7 "93% thought thefacilities needed updating ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
They didn't give me my booked room and relocated me to another hotel instead. They offered to cover the cost of the night due to this unfortunate event and afterwards they stood down their original offer and refused to refund the money I paid for the room in advance.
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5.3review from
Due to the inclement weather we chose to book our evening meal in the Hotel restaurant only to be told after booking they were serving a limited snack menu which was prepared/served very badly...not good enough for a Hotel of this standard.
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5.7review from
Nice furniture, quiet. Very small room.
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5.3review from
nice placement, nice breakfast as for Geneva - no russian tv channels seems at least strange (RTVI is not russian channel) guess management should switch to 1st channel (ORT). Windows in room was weack - sounds like trucks are passing through the room.
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4.3review from
the staff was very friendly and was quick to response to problems 1) our room was in the non-smoking floor but contrary to the fact that when we entered the first nite - it strongly smelled cigarettes. the room spray and the scent didnt really kill the smell that nite. Furthermore, we had a family room that is located by the corner facing the station - it was so noisy
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5.7review from
The hotel is literally next to the train station. We booked a family room, which turned out to be 2 adjoining rooms with 2 bathrooms, rather than a big family room or 2 connecting rooms. Our children were old enough that this turned out fine for us, but those with young children should be aware of this.
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8.0review from
the rooms that the breakfast not incloded with the price of the money
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4.8review from
location reception
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3.2review from
i ask to clean the room from mosketo but came light to clean the rooms and i ask about the A/C not coold
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8.0review from
Amazing view of the lake and mountains from our 6th floor room. Easy access to transportation.
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8.0review from
The position was excellent and we particularly appreciated the free pass to all Geneva public transport. There was a very noisy conference group during our stay who congregated outside our room near the lifts on the 4th floor in the early hours of the morning. The action taken to address our complaint was slow and ineffective.
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8.0review from
the rooms that the breakfast not incloded with the price of the money
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8.0review from
Amazing view of the lake and mountains from our 6th floor room. Easy access to transportation.
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8.0review from
The position was excellent and we particularly appreciated the free pass to all Geneva public transport. There was a very noisy conference group during our stay who congregated outside our room near the lifts on the 4th floor in the early hours of the morning. The action taken to address our complaint was slow and ineffective.
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2.0review from
They didn't give me my booked room and relocated me to another hotel instead. They offered to cover the cost of the night due to this unfortunate event and afterwards they stood down their original offer and refused to refund the money I paid for the room in advance.
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5.3review from
Due to the inclement weather we chose to book our evening meal in the Hotel restaurant only to be told after booking they were serving a limited snack menu which was prepared/served very badly...not good enough for a Hotel of this standard.
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5.7review from
Nice furniture, quiet. Very small room.
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5.3review from
nice placement, nice breakfast as for Geneva - no russian tv channels seems at least strange (RTVI is not russian channel) guess management should switch to 1st channel (ORT). Windows in room was weack - sounds like trucks are passing through the room.
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4.3review from
the staff was very friendly and was quick to response to problems 1) our room was in the non-smoking floor but contrary to the fact that when we entered the first nite - it strongly smelled cigarettes. the room spray and the scent didnt really kill the smell that nite. Furthermore, we had a family room that is located by the corner facing the station - it was so noisy
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5.7review from
The hotel is literally next to the train station. We booked a family room, which turned out to be 2 adjoining rooms with 2 bathrooms, rather than a big family room or 2 connecting rooms. Our children were old enough that this turned out fine for us, but those with young children should be aware of this.
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4.8review from
location reception
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3.2review from
i ask to clean the room from mosketo but came light to clean the rooms and i ask about the A/C not coold
