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Room was not cleaned! Bath-towels on the floor, dirty toilet/bathroom, bed was not done, it was as dirty place! Management only did sent a short letter to appologize and to tell that they will train their people better, nothing more! Completely done with the Maritim organisation...
Having booked a superior room without breakfast I was pleased that there was a lounge where I could have free snacks and drinks, which at breakfast time were as good as any breakfast and at the evening it was a full meal. I also had a room bar with free soft drinks and wine, as well as tea/coffee maker. The cold tap for the bath did not work at all so the bath could only be filled from the shower head.
Was at an Exhibition
The hotel is the nearest to Frankfurt Book Fair, breakfast was good, Customer Relations lady was great. Hotel needs renovating asap, or at least "superior" floor, I paid to stay at that floor while it wasn't up to standards. Services of concierge or bellboy was very bad.
The location was most convenient. The breakfast buffet in the main dining area closed too early in order for the staff to set up for lunch. The secondary (later) buffet in another, smaller room was not of the same caliber - less than anticipated and not a good value for the cost.
conveniently located near the Messe Old fashioned, limited service (restaurants & bars opening hours are limited), furniture in the rooms not clean and old dated, no view, noisy.
closeness to the trade fair the prices of Food and unbeliveable prices at the Bar
The ease of acess to the Fair was excellent and the overall service and entertainment was very good
extreme convience for the Messe Frankfurt trade fair ground and the associated convention centre no tea or coffee making facilities in the room
The hotel is nice and confortable. the guy singing on the bar from 18.00 is the best employer of this Hotel.located sided to messe - great for plp in work or convention there.
excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.
This hotel deserves its five stars. The rooms in the new addition in the rear are particularly quiet and well-equiped. The hotel is, however, expensive. But if you need 5 stars in Ffm, this is, in my view, the place to stay. There is nothing that I did not like.
The staff was extremely helpful, the amenities were exceptional. I specifically liked the fresh fruit in the room, the filled ice bucket upon arrival, the complimentary mini-bar, and the slippers left at turn-down. Nothing
The staff very well educated including the door man. no , everything was perfect
Very nice hotel that I had visited. Expensive room fee not include breakfast
I have stayed is this hotel already a few times and the quality levels are excellent. Staff is very friendly in a natural way. Parking available at hotel.
Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.
A first class hotel which was very conveniently located for where I was doing business The absence of an informal dining facility. There are limited quality restaurent options close by and I ended up going to another hotel (Flemings)
Service. No tea/coffee making facilities.
1.excellent location just opposite the fair entrance of messe frankfurt, 2. beutiful hotel with warm atmosphere, 3. the best hot chocolate i ever drunk,4. breakfast very qualitative but expensive, 5. free internet and mini bar filled up every day, 6. separate bathroom and toilet room 1. the baby cot did not have a matress!!-had to put duvet and blankets in order for the baby to sleep, 2. the cleaning of the room was inadequate, carpet had stains and looked dirty, 3. a nursery school is opposite the hotel and kids are very noisy during evening hours - they kept waiking up the baby every day
Personal service - great staff Water pressure / shower
Reservation employees was so friendly. the Minibar is not working , the iron was not working, cleaning the room was not good.
The convenience to the Frankfurt Book Fair; the convenience to the center of town; and the helpfulness of the staff. The televisions need to be upgraded as do the carpets in the room.
Everything! Room Service food was excellent too. Not applicable
the standard of services and hospitality not at all
Excellent facility, friendly and accommodating staff, excellent services.
Very friendly staff and good room allocation though I booked a holiday "package" If you provide water in your standard rooms, are you sure you want to charge for it? (Especially, if the price from the hotel shop downstairs is cheaper.)
Clean rooms , good location Overpriced Doesn't even have umbrellas for guests
Convenience for the Messe (exhibition centre)
Room - quite spacious and nice Lounge-if you have access to the lounge then you have a nice served with different menu every hours and pretty decent for kind of full meal. Parking-pretty expensive 32euro per night and not for in n out, hourly about 3.5euro. Elevator-very old and very slow; the sensor sometime doesn't work and got hit once. Payment-if you're using card from US, they automatically carge it to USD with mark up 3%.
Breathtaking view from the upper floors (hotel accupies 26-43 floors of the tower); generouus breakfast
I enjoyed the hotel very much. The two restaurants location in the lobby of the hotel were excellent. This was the first time staying at a Marriott hotel. I felt that the guests of the hotel should be entitled for free parking because of the high price of the rooms. This is not true. If you have a car either you park it on the street or in their garage where you pay a high fee.
Location opposite Trade Fair complex. Friendly helpful staff. Pleasant atmosphere. Great view from 27th floor. Breakfast at Euros 27 per head is very expensive.
air conditions was not working fine enough
Hotel front desk very help full and service of buffet breakfast also very good
Nice and clean hotel I was difficult to find as GPS did not respond to street name, But we were happy to find this nice hotel
New modern facilities Poor restaurant service
it was a very friemdly and clean , good returent. service was wonderful we like every thing about it
Pets in the hotel togeather with other guests
Very very clean:-))))
I liked every thing, it was more than my expectations>n my opinion ; it is the best in Frankfurt. parking was a bit costy, but we found a free parking in front of the hotel + an expensive breakfast.
value for money. Nothing
A thank you to all your staff for the friendliness during our stay. The exhibition was tiring and it was lovely to be greated with a smile when you walked back into the Hotel.
For me was the most important fact, that hotel is located close to the Fairground, so we could walk to the Fair. Secondly, the location is exlellent, quiet during night, peacefull and many nice small restaurants / Mediteranian - Greek restaurant was exellent/ in the nearest walking distance. Personal of the Hotel was friendly and kind, offering all the service they could.. I did not expacted much, so I got more...
Great location; simple but acceptable amenities; excellent price. No
good breakfast, nice (residential) neighbourhood. the hotel simply doesn't match the description/pictures on the profile. It is by far not as nice as suggested by the pics. Lower floors smell bad. I reported twice that the light in the corridor did not work, and the staff said they would fix it, which never happened.
I liked the hotel very much. The central location in a quiet street is very good, the interiors are very simple but you have everything you need. The breakfast was very tasty. I didn't like the noise of closing doors.Its quite disturbung, I think it could be made more silent.
most I liked location only, the rest so so rooms must be cleaned each day! Ventilation is poor...
The breakfast was excellent and do not allow anyone to say otherwise! I did some help finding the plates, however.
The hotel was walking distance to the shopping centre. The restuarants in the area were good. The toilet tiles yuk
Very close to the Frankfurter Messe, friendly people Bath without a decent shower. You could smell the sigaret smoke of the previous visitor (or from the room below, not sure), although I ordered a non-smoking room.
The location is perfect, the hotel was lovely and quiet and the room I was in was very large and pleasant. It's a very minor thing, but the shampoo was of very poor quaility.
Close to messe and citycenter The comfort was nor good. Parking very difficult.
breakfast, being close to city center
breakfast was very good, there was a lot of choice and very tasty. the ease and closness to frankfurt center, hotel is very central. no
A good buffet breakfast. Hot water in the shower. Cable TV. Quiet at night.
Very good location, close to city center, easy to find, good price, breakfast was ok.
Close to Embassy
Clean, basic, honest hotel close to the Messe in a very pleasant neighbourhood.
I Liked the location as it was just across the road from where I had to do business. For the price all facilities were ok The bed and pillows were not the best
Rooms have a good bathroom, always clean, very good breakfast, very good staff. Hotel is in a very calm area of the city. 2 minutes walking distance to subway, 5 minutes walking distance to exhibition center, 15 minutes walking distance to railway station and entertainment area. Building is a little bit old and rooms have interesting shapes.
location and the price Internet connection did not work
Location Too expencive for this kind of hotel
The proximity to the fairground was the most important reason for choosing this hotel. And the reasonable price we got by booking early. I (we) thought the breakfast was far too expensive. Instead of having breakfast at the hotel we found a restaurant with an excellent breakfast buffet at around half the price in the hotel.
Clean room and quiet The price of the breakfast was laughable. 32 euros for me and my wife to have breakfast! for six days that is 192 Euros for two people. Don't come here if you have a family. The reception told us the charge for a local call was 30cents per min. for a five minute call they ended up charging 10 euros. This was not good. Also the problem is this is not a hotel but a bed and breakfast -$ there is no reception after 10 or 11 in the evening. I do not recommend this place. I know there are better hotels around.
The staff were very friendly and helpful and the breakfast choice was very good.
close to the frankfurt messe, a good, no frills hotel !
work at Frankfurt Messe
Proximity to the Messe, just a few minutes on foot. The breakfast although quite expensive was excellent. No lift but the reception staff did offer their assistance.
Excellent location with parking. Spacious room.
location (next to fair, train station, center)
Good position for Messe good range of eating places near by
Gym is really good. General feeling is also nice. Good location - 5 min from Hbf and 15 from CityCenter by walking. WiFi is extreamly bad in room. Breakfast is same everyday.
The hotel was only 100 yards from the start line of the Frankfurt Marathon which was ideal for me. It was also only a 20 second walk from a U bahn station which connected you to the heart of Frankfurt in just 10 mins. The hotel staff were friendly and the beds were comfortable. The breakfast was more than satisfactory. The Main station is only a 10 minute walk from the hotel. The bathroom was a little bit smaller than I expected and there was only 1 English channel on the TV.
Helpful reception staff 1. no refrigerator in room 2. no method of queuing up for the internet 3. small choice of breakfast food
Wi Fi did not work
The desk staff were friendly and helpful. Also the quiet and safe location of the hotel. The twin beds we had in our room which were felt would be more suited to children than two adults.
Location, personal service and proximity to the shopping district at Frankfurt. Hotel allowed us the use of their luggage storage even as we took a 2 nights trip to Paris NA
Quiet area, close to city and exibition area, good parking
It was pleasant to stay in this Hotel!! Nothing!