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The ocean and mountain view was fantastic, many pools to relax by, secluded and peaceful, very nice luxury hotel. The free beach and shopping area shuttle was a big plus. Very nice staff and service. The free beach shuttle closed too early for those who also want to eat dinner in the town but taxi's are not too expensive for local excursions.
not much the rooms werent cleaned properly, the spa was not up to standard, the food and drinks were overpriced and the staff were unfirndly.
Unbelievable hotel. Very friendly staff. Atmosphere, pools, the room, food - everything was perfect. Internet available for free (wifi to pay).
The hotel was amazing in terms of design, layout and facilities. The food was good anf the staff were perfect. You need a car to get around but I would rather have had a car and been in lovely peaceful surroundings than stuck in an awful resort.
This hotel is wonderful, the lovely breakfast, the sunset pool, the courtesy bus, it is difficult to find fault. Spa facilities could be improved, maybe introduce yoga classes. Hotel food could be improved
Very relaxing feel to hotel Not enough staff for the hotel to run as an efficient 5 star hotel!
Very little . rooms are too small-no seating area - open wash area + wet room with clear glass window to bedroom is disastrous. The buildings are all facing south east + get no sun after early afternoon + this includes the swim pools except for the roof top which is very exposed + windy. Location means a car is essential + the hotel charges €10 per day for parking
Beautiful location, perfect for a real get away from it all holiday Not particularly child friendly but that is only a minor point - if it was just myself and my husband it would be perfect for a long weekend
Environment - clean air, good climate, lovely friendly staff, wonderful views from our room (11th floor), very comfortable beds, beautiful swimming pools (especially 11th floor pool), excellent buffet breakfasts. Exercise room far too hot and dim. No 'free' weights suitable for women to use. This is not a complaint, it's a fact.
The peace and tranquility
The best thing was having your own kitchen. With a small baby we did not have to worry about finding a place to prepare his meals. As we got a villa we did not like to begin with the reception was able to move us into another house that suited us better and which we thought we were getting when we booked the hotel. The reception staff was great in helping us with anything we needed. They booked taxi for us and found us a massage guy to come over to our hotel/villa and give us a nice relaxing massage next to our pool. Did not like cold pool, house not cleaned during our two week stay, too far away from things should you not have your own car, temperature difference up in the mountains. its colder and windier as you are up in the mountains.
Space, service, use of Hotel ( Sheraton) facilities and the golfcourse.
de huisjes zijn erg mooi, schitterend uitzicht Comfort in villa was very bad: broken unrepairable airconditioner so we could not use one of the bedrooms; almost no water pressure so shower did not work at all or very badly; on 2 occassions no water in the villa; cleaning appeared not to be included in the booking so for EUR 195/night we had to clean ourselves, no bottle of water in the house upon arrival. Price/quality comparison is very bad!
The reception staff was perfect at any request and even if had to solve some problem
Peaceful and quiet with enough room for a whole family. Regular cleans of the apartment Satellite TV was all German channels. The buildings are beginning to look tatty and need a refurb but just cosmetic. The DVD did not work but the staff sorted it out the same day.
very relaxing, great views,villa very clean and modern the distance to reception, you need to hire a car, no heating in villa
The Villa The villas are too close together need fencing to seperate them to give more privacy. Also need to hire a car.
Big rooms Smelly pool
The Standard of accomodation was excellent. The staff could not be more helpful and the standard of service and cleanliness was excellent we will be sure to return.
NIce staff, great facilty, great price Some technical things in the villa did not work 100% (ac, Lights in Garden, door function, also the staff was very helpful, they could not fix it 100%.