Overview

Ballantrae West End

6 Grosvenor Crescent, Edinburgh, EH12 5EP, United Kingdom
+44 131 225 7033

RM 217+

Overall guest ratings

6.7/10 Good
Based on 983 reviews

Review highlights

  • 9.0
  • 7.6
  • 4.6
  • 4.5

Nearby

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    About

    The Ballantrae at the West End is a small, three-star family-run hotel located in a peaceful area in the heart of Edinburgh, Scotland. The hotel’s beautiful interior includes charming Georgian features, and the hotel’s staff provides traditional hospitality with the kind of individualized service you wouldn’t receive in a large hotel. The Ballantrae at the West End offers an event room where you can hold business meetings, celebrations, or other type of gathering. And once your get-together is complete, you can unwind in the bar with friends to discuss the day and prepare for new adventures tomorrow. Just across from the hotel you’ll find tranquil gardens that provide a peaceful setting for a walk. The hotel is also within walking distance of the Financial District, Haymarket Station, Princess Street where you’ll find plenty of shopping, and the International Conference centre.

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 983 reviews
    • 9.0 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Average value."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.6 "Disappointing food."
      3.9 "61% did not enjoy the desserts."
      2.9 "71% found the side dishes unedible."
    • 4.5 "Breakfast is below average."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "87% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
      2.7 "73% thought the tv was sub-standard."
    • 3.1 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
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    Overall rating

    6.5 Good
    Based on 589 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
    • 5.8 "Average value."
    • 5.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.8 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.1 "Disappointing food."
    • 3.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      2.1 "79% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      1.5 "85% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
      3.6 "64% criticized the small bathroom."
    • 2.7 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
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    Overall rating

    6.7 Good
    Based on 157 reviews
    • 9.0 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 5.9 "Average value."
    • 5.2 "Food is average."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      4.7 "53% complained about the elevator."
    • 4.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.1 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      1.8 "82% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      2.5 "75% said the bathroom was dirty."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.9 Good
    Based on 235 reviews
    • 9.1 "Terrific location."
    • 8.0 "Great service."
    • 6.2 "Average value."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.7 "Breakfast is below average."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.5 "Disappointing food."
    • 3.7 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      1.6 "84% found problems with the furniture."
      5.0 "Beds were acceptable for 50%."
      1.6 "For 84%, the rooms looked old."
      2.3 "77% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
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