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We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
The staffs at front desk were not sufficient for the guests in the morning and the night.
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
Friendly and helpful staff. A single room = a single bed, not a double.
the location is good, breakfast buffet reasonable. my room (comfortable single room in 5th floor), was near the elevator, which was loud during every function (movement) , the noise was not normal, the card of the door was not functioning easily although it was changed 3 times, the shower gel ans shampoo was looking and smelling like shocolade, which is not every body taste
Lovely hotel, reception staff very helpful No
Nothing First the gym is poorly equiped. The treadmill broke down and no replacement was provided. No food is served in the hotel except breakfast. The rooms are very small.
Located a couple of blocks from the train station and a number of restaurants. Main restaurant areas are within walking distance but not close by.
Location to the train station is perfect. Within walking distance of everything. It's kind of a dump. No frills / place to rest your head and shower. That's about it.
Rooms as warm as the welcome in the below-zero weather. Clean, smart, stylish, centrally located and excellent value for money.
Great location near station and shopping area. Very nice modern looking appartments/rooms. Friendy and helpful staff. More an appartmentbuiding than a hotel. Good breakfastfacilities, but no bar or lobby.
5 minute walk to train. Elevator too small, can barely fit 2 people
Well located, close to city center. Very comfortable bed. Breakfast buffet. Reception area was not enough clean. Not enough towels into the room: only 1 hand towel and 1 bath towel, even we were 2 guests.
Convenient to Hauptbahnhof. Room and bathroom were clean. Staff were friendly and helpful. Would stay here again. Internet connection was slow. Not the best part of town, unless you are looking to walk to strip clubs or gambling.
Cleanliness, good location, good value for money CNN channel (English) was not working on the room
Staff was very friendly and helpful. Wireless Internet access in my room
Good breakfast, friendly staff
Breakfast good, location good Nothing
Staff was kind and freindly. It was nice Breakfarst always. We booked Triple room, but it was twin room. It was too hard for our family to stay there. No extra room. When I checked in there, hotel staff saied there are bathtub in the room. but no bathtub there. Everything was opposite.
The room was comfortable and quiet, the staff were friendly and helpful, and the breakfast was excellent. All in all, good value for money.
Location, parking nearby Noise from the street
It was a very pleasant experience, the staff were very helpful, and extremely nice...The breakfast was really good..Would definitely stay there again... Just wanted some english speaking t.v. channels...
Room was very cozy and staff very helpful and nice. Interior I liked as well, it was nothing like the usual hotels, but very interesting and warm. Perfect for 1 night stay in the city. Location was a bit shady, nothing really close by. If you come to Düsseldorf for the first time, it would make sense to stay closer to the old town in stead. They did not have any services really, no room service (expect some drinks), no sauna or spa/massage was available.