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Beds were comfortable, dressing area good. Bedrooms very very dark, lights not strong enough, had suite but could not use office space as we could not see. Reception slow and inefficient. Bar service slow. Breakfast poor and very expensive.
Everything was fine. The restaurant was good. We travelled with our dog and she was also welcomed. The location suited us perfectly (near city & near the river/parkland).
The room was first class. The use of the mini bar was free. The breakfast was 16 Euros a person.
the hotel was great,very modern,very clean and spacious. the stuff was very helpful and always willing to answer questions and help us. i definately recommend it
Comfortable beds. Hotel rooms too dark, bar service slow and very dark, reception staff not efficient, breakfast too expensive and poor quality.
It is a fresh, clean hotel and the service,staff are fantastic. No room service, no air condition but the room was well heated by central heating.
zen attitude, really friendly and efficient staff
Friendly staff- good restaurant/bar Lack of business center.
Great rooms, nice shower placement if you are a couple. Parking and breakfast are far far too expensive.
Attentive and very polite staff. Excellent restaurant both for dinner and breakfast
I got room seervice the first night and I really enjoyed the meal I did not like the fitness area, it was one of the main reasons i booked as I was travelling alone and know I was a bit outside town. It is not big enough and obviously threw a bike and crosstrainer to get an extra star
Very good hotel , has shuttle bus to / from airport , close to Alstadt (by train 7 min) . everything you need is here ! The internet is too expensive :(
The staff was extremely helpful for everthing from directions to get some where to the train system for sight seeing. This made our stay very enjoyable, please thank them for my family
Fantastic bad and shower no
everything.....staff was nice, room was clean the stay was pleasant....
In very good location No
Fair hotel accomodation . Advantage the on site taxi "piazza". Not enough cupbaord space and hangers for clothes . Expensive for what it offers compared with other hotels.
everything seemed to run smoothly - no long delays for any service. TYaxis were always at the front door too!
very friendly staff helpful
The room was clean and place quiet. Staff did not info that the train schedule is different on weekends and that on Sunday the train is not available. As some of us were there for the exhibition lack of info and support caused us to be late for our exhibition on Saturday and Sunday. Did not have good info and the train schedule thus had to walk back from another station to hotel in the night.
Friendly staff. Free airport shuttle was very convenient. It was actually a taxi and that was good. They didn't ask me if I wanted to be charged in Euros or dollars
Priceoffer for the weekend was good. Hotel not situated in centre but S-bahn walk 2 or 10 minutes.
Quiet area surrounded by modern offices. Close to city centre. No public transport after 8 pm or Sundays (refers to U-bahn). Nearest tram stop 600 meters away. Breakfast selection better on weekdays than during the weekend - hotel obviously wants business travellers to stay happy.
The breakfast :)
Excellent value for money. Wonderful beds, bathroom and space in the room. The price of the parking. Should have been for free.
Good value for money, on the direct tram line, easy to find Didnt find out till we were there that the pool was out of order for 6weeks, no nearby shops, food in the hotel was very expensive
The staff were great
Cleanliness and the attitutes of the hotel staff Closet is not big enough, especially shelf is so narrow.
Clean and efficient, very helpful even when busy. Door and front of house staff very helpful
The hotel was quiet and the staff were great
Very nice location, good price for the facilities and confort at the hotel. Incredible food. Every thing was absolutely wonderful.
Higher quality than price
Comfortable, quiet room. Excellent friendly multi-lingual staff, ready and willing to assist with directions, wireless access, phone troubles, etc. Great breakfast.
Hotel was lovely. convinent to Old Town by train, staff very pleasant and helpful. Only complaint is they offer free shuttle service from airport which I requested by email and they forgot to pick us up. We spent 1/2 hr looking for them and then took a cab at our own expense. I complained at reception and they covered the cost of cab. Breakfast was excellent.
Nice staff a bit away from the centre
Very good kitchen for dinner. Very good breakfast. Nice restaurant service. So-called fitness, sauna was below standards
Located in a little suburb of Duesseldorf, calm and with a charming feeling removed from the big city, but still close to it.
Nice hotel near Rhein. Very fine restaurant. Very friendly staff. Nice room. Only the mattress was a little bit inconvenient but this is personal value.
The staff was very helpful and friendly. There was no clock in the room and having changed time zones, this would have been very beneficial. Also the smoke in the building was very unpleasant.
Friendly staff, clean room with good bed, fantastic restaurant a bit noisy because of nearby airport