Overview

Kastens Hotel

Jürgensplatz 52, 40219 Dusseldorf, North Rhine-Westphalia, Germany
+49 211 30 250

RM 267+

Overall guest ratings

6.8/10 Good
Based on 1,117 reviews

Review highlights

  • 8.4
  • 8.1
  • 4.5
  • 4.1

Nearby

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    About

    Located 1.6 mi (2.6 km) from the airport, Kastens Hotel offers a great location, putting you within a 15-minute walk of Rhine Tower and Neuer Zollhof. Free perks include buffet breakfast and WiFi. Rooms at this upscale hotel offer up nice touches like pillowtop beds with premium linens and down comforters.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Designated smoking area
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 1,117 reviews
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Good value."
      10.0 "100% thought it was a great value."
    • 7.4 "Good breakfast."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.0 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.5 "Disappointing food."
      1.5 "For 85%, the dining experience was not enjoyable."
      4.5 "55% found the side dishes unedible."
      1.3 "Unclean dining area, according to 87%."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      1.4 "86% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      2.6 "74% thought the tv was sub-standard."
      3.6 "64% criticized the small bathroom."
      2.9 "71% were disappointed with the minibar."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
      1.3 "Unclean dining area, according to 87%."
    • 2.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      2.0 "80% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.9 Good
    Based on 446 reviews
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Good value."
    • 7.6 "Good breakfast."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.3 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.8 "Disappointing food."
      4.5 "55% found the side dishes unedible."
    • 4.6 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      0.8 "92% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      1.2 "88% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      4.7 "Air conditioning was criticized by 53%."
    • 2.8 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
    • 2.6 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.8 "82% didn't like the architecture."
      0.7 "93% complained about the elevator."
    • 2.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
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    Overall rating

    6.2 Good
    Based on 145 reviews
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Good value."
    • 7.2 "Good breakfast."
    • 6.8 "Service is ok."
    • 5.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 3.6 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.5 "85% found problems with the furniture."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.5 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 156 reviews
    • 8.2 "Location is great."
    • 8.0 "Good value."
    • 7.5 "Good breakfast."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 4.1 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      2.2 "78% said the bathroom was dirty."
    • 2.9 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 2.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 368 reviews
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Good value."
      10.0 "100% thought it was a great value."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.3 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.6 "Disappointing food."
    • 3.5 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      4.4 "56% didn't like the uncomfortable beds."
      1.6 "84% said the bathroom was dirty."
      1.3 "For 87%, the rooms looked old."
      0.9 "91% had problems with the shower."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.4 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
    • 2.3 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    excellent and plentiful
    star hotel
    old town
    immediate area of the hotel
    s-bahn station
    previous tenant
    tea and snacks
    felt more like a hostel
    shower gel
    english tv channels
    wifi signal
    steps to climb
    quite rude
    bit dated
    unclean bathroom
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