Overview

Smana Hotel Al Raffa

Port Rashid Road, Dubai, United Arab Emirates
+971 4325 9966

RM 231+

Overall guest ratings

6.8/10 Good
Based on 1,732 reviews

Review highlights

  • 6.6
  • 4.8
  • 4.2
  • 3.2

Nearby

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    Amenities

    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 1,732 reviews
    • 6.6 "Service is ok."
    • 5.5 "Location is acceptable."
      5.7 "Only 57% were satisfied with the proximity to shopping."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      3.3 "67% criticized the small bathroom."
      1.4 "86% were disappointed with the minibar."
      2.0 "80% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
    • 3.2 "Awful breakfast."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 1.9 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 987 reviews
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 5.7 "Location is acceptable."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.2 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 3.2 "Awful breakfast."
    • 3.2 "Horrible vibe."
      3.6 "Unfriendly atmosphere, according to 64%."
      3.2 "68% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
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    Overall rating

    6.3 Good
    Based on 155 reviews
    • 6.4 "Service is ok."
    • 5.7 "Location is acceptable."
    • 5.5 "Pool is mediocre."
    • 4.6 "Rooms are not good."
      4.3 "57% said rooms were dirty."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.2 "Not very comfortable."
      2.2 "78% thought it was too noisy."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      3.2 "Unfriendly atmosphere, according to 68%."
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    Overall rating

    6.5 Good
    Based on 588 reviews
    • 6.9 "Service is ok."
    • 5.6 "Location is acceptable."
    • 5.0 "Rooms are ok."
      4.3 "57% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.1 "79% said the bathroom was dirty."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.6 "Awful breakfast."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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