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The staff was nice and gave us a full refund after we saw the condition of the hotel. This place was very old and run down. It smelled awful. The hallways had dirty walls that were missing baseboards. And flickering lights. We did not feel comfortable staying here.
Location Parking lot
Not a very good part of the city. This motel is old an in desperate need of repair starting with the check-in desk area. I did not feel safe because of questionable people coming in and out of the front desk, appeared to have nothing to do with spending the night there. I cancelled my reservation right then and went across highway 70 to the motel 6.
As I entered the office, there was a woman who helped me check in, and she was both professional and kind--a mixture that I find valuable in the hospitality business. The layout of the place is a little strange, but it offers good security and has good policies designed to keep down problems with the neighbors. My stay was very quiet and I slept undisturbed. The room smelled nice, and the office chair provided was very comfortable. In spite of appearing to be run down, the place was clean and I encountered no problems during my stay. The quiet of the place is definitely a major plus. Getting to hotel parking from the highway proved to be a challenge during rush hour. People acted as if slowing down to get into the parking lot was a major inconvenience. I also almost missed the parking lot because it wasn't clearly marked. I expected to enter a bit farther away than I did. Some additional signage would be highly beneficial. The carpet was worn and stained, and the mattress had an internal texture that was strange. Though I slept undisturbed, the mattress made it a little difficult to go to sleep. The wallpaper on the corners was worn and there were water stains on the ceiling (the kind you just can't clean, you just have to replace the plaster). The internet was underprovisioned, meaning that there were a lot of people on the same networks. I had difficulty getting online because there were too many people on. And so after multiple attempts, I just stopped trying. The receipt was given to me for the night, and the same receipt the morning after. This is a waste of paper, really, so I wouldn't consider this very "green" friendly. I would like a single receipt, with the option for one at check-in or check-out... not both! For all of these minor problems combined, the loss of one star of rating for me.
The only plus was that I was reimbursed for my staff. Everything. The hotel smelt of death, once I got into my room the carpets were stained with something disgusting, the sheets were so dirty they were gray. Even the walls were dirty! If anyone is passing through and has an option of staying in this hotel or their car, save your money sleep in your car. I'm honestly surprised this hotel was operable. Worst gore experience of my life.
Location to Mile High! Booking was messed up, clerk agreed to a deal then after check in and I came back to complain about the room smelling moldy she informed me her previous arrangement with me was not going to be valid and made me pay the difference. I was able to get a different room that I could breath in. Sad shape was once a nice place to stay
Nothing was to like, at ALL! Walls were disgusting, Never Cleaned Before? Honestly Never took of my shoes!!! throw up on the side of the chair from previous tenants! Was the Worst, most disgusting hotel I've stayed in, in my life!!! Wallpaper was tearing all around the room, Just very disappointed after paying an outrageous price for what i got.
- Free breakfast. - Proximity to downtown. - Staff was relatively nice. - Wifi works The meth addled woman yelling at us from the second floor balcony. Also, this is the only time I've ever come back to my room to find it in worse condition than when I left it as a result of room service. They literally just left in the middle of cleaning, on the days that they showed up to clean at all. I repaired the toilet so that I could actually use it. This is not exactly a classy joint, but for $45/night you have probably accepted that. I guess I was amused at the sketchiness more than anything.
I liked the location off the highway This place was disgusting. Dirty, nasty horrible room and lobby. Staff were rude and impatient and not very helpful. There were nasty hairs on bathroom sink, was missing a faucet handle, the bed had garbage on it (empty straw wrappers etc) it was just gross and I will never stay at a travelers inn again - not worth the price I paid