Hyatt House Colorado Springs

Nice hotel; wish the pool had been open

Pros: Nice rooms, breakfast was good

Cons: Picked this property in part because of the pool. My son was looking forward to it very much. Unfortunately, it was closed. I would like to see hotels have this information updated on their websites, at least. In this day and age, we shouldn't have to call a property to verify the things on its website.

friendly, courteous staff

Pros: Room was clean and pleasant. Staff friendly and couteous. Facilities undergoing remodel so not up to snuff but the room and premises were clean. Safe and convenient location. I would stay again.

Pros: Rooms were nice size, and had a good floor plan. Nice to have a full size refrigerator, and microwave in the room. Omelet bar was the best item at breakfast buffet.

Cons: Pull out couch bed was very uncomfortable. Of the 5 nights we stayed in the hotel, housekeeping came by to clean our room only twice, and left the door to our room open all day/night during one of those times! Walls are thin, and easy to hear neighbors, babies crying, and people walking in room above.