Overview

Hotel Kaiser

Genovevastraße 10-14, 51065 Cologne, North Rhine-Westphalia, Germany
+49 221 962 220

RM 320+

Overall guest ratings

6.8/10 Good
Based on 632 reviews

Review highlights

  • 8.8
  • 8.4
  • 4.2
  • 3.8

Good to know

  • Accessible parking
  • Close to public transport

Nearby

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 632 reviews
    • 8.8 "Location is great."
      7.7 "Great parking, according to 77%."
      9.8 "Near to public transport, according to 98%."
      8.7 "87% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "70% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
    • 7.1 "High value."
      9.3 "93% thought it was a great value."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.2 "Internet is poor."
      0.9 "91% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      4.1 "59% complained about the bathroom."
      1.9 "81% found problems with the furniture."
      2.1 "79% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.0 "70% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      3.6 "64% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 3.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      3.6 "64% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      2.9 "71% didn't like the architecture."
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    Overall rating

    6.8 Good
    Based on 423 reviews
    • 8.8 "Location is great."
      7.7 "Great parking, according to 77%."
      9.8 "Near to public transport, according to 98%."
      8.9 "89% thought parking was inexpensive."
      9.8 "98% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.2 "High value."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Food is average."
      2.7 "73% found the side dishes unedible."
      0.3 "For 97%, the dining experience was not enjoyable."
    • 4.2 "Rooms are not good."
      3.9 "61% said rooms were small."
      4.3 "57% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      3.7 "63% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.7 "63% criticized the small bathroom."
    • 3.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 2.9 "Bar is disappointing."
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    Overall rating

    7.0 Good
    Based on 31 reviews
    • 8.9 "Location is great."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      7.4 "74% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 4.3 "Rooms are not good."
      4.0 "60% said rooms were small."
    • 4.2 "Vibe wasn't good."
    • 3.5 "Not very comfortable."
      4.0 "60% said rooms were small."

    Overall rating

    6.9 Good
    Based on 56 reviews
    • 8.7 "Location is great."
    • 8.7 "Breakfast is good."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.7 "Average value."
    • 3.6 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.2 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."

    Overall rating

    6.6 Good
    Based on 120 reviews
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
      7.6 "Great parking, according to 76%."
      9.8 "Near to public transport, according to 98%."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.6 "Disappointing food."
    • 3.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
      4.2 "58% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
      3.1 "69% said rooms were small."
      1.0 "For 90%, the rooms looked old."
    • 2.7 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      3.1 "69% said rooms were small."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Accessible parking"
    "Close to public transport"
    data provided by TrustYou

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