Overview

A&O Köln Neumarkt

Mauritiuswall 64 - 66, 50676 Cologne, North Rhine-Westphalia, Germany
+49 30 809 475 110

RM 83+

Overall guest ratings

6.7/10 Good
Based on 1,491 reviews

Review highlights

  • 8.5
  • 7.0
  • 4.6
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    Located in Altstadt-Sued, this hotel is within a 10-minute walk of Cologne Synagogue and Volkstheater Millowitsch. Wallraf-Richartz-Museum and City Hall are also within 1 mi (2 km).

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Storage available
    • Facilities for disabled guests
    • Express check out
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 1,491 reviews
    • 8.5 "Location is great."
      8.6 "City centre within easy reach, said 86%."
      9.7 "97% liked the proximity to shopping."
      7.8 "78% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Average value."
      6.7 "67% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      4.6 "54% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      2.9 "71% criticized the small bathroom."
      4.1 "59% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      3.1 "For 69%, the rooms looked old."
      0.9 "91% thought the tv was sub-standard."
      3.3 "67% were unsatisfied with the kitchenette."
    • 4.1 "Disappointing food."
      2.0 "For 80%, the dining experience was not enjoyable."
    • 3.8 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 342 reviews
    • 8.3 "Location is great."
    • 6.8 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.2 "Average value."
    • 4.4 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      4.6 "54% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
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    Overall rating

    6.8 Good
    Based on 626 reviews
    • 8.5 "Location is great."
      8.7 "City centre within easy reach, said 87%."
    • 7.0 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Average value."
    • 5.0 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 3.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
    • 3.8 "Internet is poor."
    • 3.6 "Disappointing food."
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    Overall rating

    5.4 OK
    Based on 14 reviews
    • 4.5 "Rooms are not good."
    • 3.7 "Not very comfortable."

    Overall rating

    6.5 Good
    Based on 506 reviews
    • 8.4 "Location is great."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.8 "Average value."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      4.6 "54% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.4 "56% had problems with the shower."
      3.2 "68% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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