Overview

Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 312 836 5000

RM 596+

Overall guest ratings

8.3/10 Excellent
Based on 1,693 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.2
  • 5.6

Good to know

  • Friendly service
  • Great view

Nearby

    show all

    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

    Less More
    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,693 reviews
    • 9.0 "Excellent pool."
      7.1 "Clean pool, said 71%."
    • 8.9 "Location is great."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
    • 8.7 "Bar is amazing."
    • 8.6 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      10.0 "100% loved the sauna."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      8.0 "80% found the restaurant service to be one of the best."
      8.6 "86% were happy with the room service."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Food is average."
      5.6 "Desserts were ok, said 56%."
    • 5.4 "Average value."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 609 reviews
    • 9.2 "Excellent pool."
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.8 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.7 "Bar is amazing."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 5.6 "Average value."
    • 3.9 "Internet is poor."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 626 reviews
    • 8.7 "Pool is good."
    • 8.7 "Bar is amazing."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.4 "Location is great."
    • 8.2 "Very nice wellness & sports facilities."
    • 6.5 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.5 "55% thought the minibar was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 4.9 "Value below average."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 186 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 6.5 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
      5.8 "Only 58% thought, the hotel was modern."
    • 5.6 "Average value."
    • 5.6 "Food is average."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 270 reviews
    • 9.0 "Excellent pool."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.5 "Location is great."
    • 7.3 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.9 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.6 "Food is average."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great hotel
    great view
    chicago river
    merchandise mart
    close to the el
    view from the room
    great room
    downtown chicago
    nice bar
    location is good
    great location
    holiday inn
    staff was helpful
    nice staff
    lobby and hotel
    valet parking
    different elevators
    view location
    great view of downtown
    double beds
    More
    More

    Photos
    Map

    Map

    Close