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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

RM 486+

Overall guest ratings

7.9/10 Good
Based on 2,743 reviews

Review highlights

  • 9.5
  • 8.3
  • 5.7
  • 5.3

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Hard Rock Hotel Chicago is in the heart of Chicago, walking distance from Vietnam Veterans Memorial and Chicago Theater. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.

    Rooms

    Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Treat yourself with massages and facials. Additional amenities at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Chicago? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and meeting rooms.

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    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 2,743 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
    • 6.2 "Average amenities."
    • 6.1 "Vibe was decent."
    • 6.0 "Average cleanliness."
    • 5.7 "Average comfort."
    • 5.3 "Bar is ok."
    • 5.3 "Rooms are ok."
    • 4.9 "Value below average."
    • 3.7 "Internet is poor."
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    Overall rating

    7.9 Good
    Based on 1,453 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      8.2 "Housekeeping was great, according to 82%."
      7.3 "73% were impressed by the valet service."
    • 7.0 "Tasty food."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.9 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Value below average."
      4.2 "58% thought it was overpriced."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.7 "83% were disappointed with the minibar."
      3.0 "70% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.5 "85% thought the tv was sub-standard."
      3.7 "For 63%, the rooms looked old."
      3.2 "Air conditioning was criticized by 68%."
    • 3.7 "Internet is poor."
      4.2 "58% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 630 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
      9.2 "92% thought the service was very professional."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were big enough."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.2 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 4.9 "Value below average."
      4.0 "60% thought it was overpriced."
    • 4.7 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      4.1 "For 59%, the rooms looked old."
      1.3 "87% were unsatisfied with the kitchenette."
    • 3.2 "Disappointing internet connection."
      4.0 "60% thought it was overpriced."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 493 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.4 "Tasty food."
    • 6.2 "Vibe was decent."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were big enough."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Average value."
    • 4.4 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      1.2 "88% said the bathroom was dirty."
      4.1 "For 59%, the rooms looked old."
    • 3.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 164 reviews
    • 9.6 "Terrific location."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.5 "Vibe was decent."
    • 6.3 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.4 "Value below average."
      4.1 "59% thought it was overpriced."
    • 3.6 "Internet is poor."
      4.1 "59% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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