Overview

Chicago's Essex Inn

800 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 939 2800

RM 412+

Overall guest ratings

7.1/10 Good
Based on 5,238 reviews

Review highlights

  • 9.1
  • 8.0
  • 5.0
  • 4.9

Nearby

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    About

    Location. This Chicago hotel is across the street from popular Grant Park and 3 blocks from the Loop business district. A metro station is nearby. The Field Museum, Shedd Aquarium, and the Art Institute of Chicago are within a 10-minute walk of the hotel.

    Hotel Features. At the fitness center, guests can watch multiple TVs while accessing treadmills and elliptical machines. Free WiFi is available to guests during their stay at this non-smoking hotel.

    Guestrooms. Air conditioned rooms, decorated with museum and art posters, offer refrigerators and coffee/tea makers. Beds are triple-sheeted and include duvets. Flat-screen TVs have premium channels. Free WiFi, desks, and in-room safes are also provided.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • No smoking
    • Bar/Lounge
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 5,238 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      9.5 "Near to public transport, according to 95%."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      8.5 "85% were impressed by the valet service."
    • 7.2 "Wellness & sports facilities were pleasant enough."
      8.2 "top-notch fitness area, thought 82%."
      7.1 "71% loved the sauna."
      7.1 "71% said that wellness & sports facilities were clean."
    • 6.3 "Average value."
    • 6.2 "Pool is mediocre."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      3.1 "Dirty pool, said 69%."
    • 4.9 "Disappointing food."
      3.3 "The price was too high for 67%."
      3.0 "70% did not like what was on the menu."
    • 3.8 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      2.7 "73% said rooms were small."
      4.9 "51% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      1.4 "For 86%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.3 "87% had problems with the shower."
      1.1 "89% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      3.6 "64% thought the tv was sub-standard."
      1.1 "89% were unsatisfied with the kitchenette."
      3.0 "70% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      0.7 "93% criticized the small bathroom."
      2.1 "79% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 3.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 1,938 reviews
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.5 "Near to public transport, according to 95%."
      7.4 "74% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.3 "Pool is mediocre."
    • 5.9 "Average value."
    • 5.0 "Food is average."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.1 "Dirty pool, said 69%."
    • 4.2 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      3.2 "68% said rooms were small."
      4.0 "60% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      1.1 "89% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "For 86%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      1.3 "87% were unsatisfied with the kitchenette."
      3.1 "69% were disappointed with the minibar."
      3.7 "63% thought the tv was sub-standard."
    • 4.0 "Not very comfortable."
      3.2 "68% said rooms were small."
      0.6 "94% criticized the small bathroom."
      2.1 "79% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
      4.3 "57% didn't like the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 1,728 reviews
    • 8.9 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "Near to public transport, according to 94%."
      7.8 "78% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 6.8 "Sufficient wellness & sports facilities."
    • 5.7 "Average value."
    • 5.7 "Pool is mediocre."
    • 4.5 "Disappointing food."
    • 3.8 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.3 "77% said rooms were small."
      0.7 "93% criticized the small bathroom."
      2.0 "80% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 3.4 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      2.3 "77% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      0.9 "91% found problems with the furniture."
      1.2 "88% had problems with the shower."
      0.9 "91% were unsatisfied with the kitchenette."
      3.4 "66% thought the tv was sub-standard."
      1.7 "83% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall rating

    6.4 Good
    Based on 628 reviews
    • 8.9 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 4.5 "Disappointing food."
    • 4.1 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 4.0 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.1 "69% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.1 "89% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      0.4 "96% complained about the elevator."
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    Overall rating

    7.2 Good
    Based on 942 reviews
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Wellness & sports facilities were pleasant enough."
      8.2 "top-notch fitness area, thought 82%."
    • 6.5 "Pool is mediocre."
    • 6.3 "Average value."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.8 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      3.2 "68% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      1.3 "87% found problems with the furniture."
      0.5 "95% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.2 "88% had problems with the shower."
      3.5 "65% were disappointed with the minibar."
      3.5 "65% thought the tv was sub-standard."
      1.8 "82% said the bathroom was dirty."
      1.0 "90% were unsatisfied with the kitchenette."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      0.4 "96% complained about the elevator."
      4.4 "For 56%, the lobby entrance was sub-standard."
      2.4 "76% didn't like the architecture."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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