Overview

Hotel Villanueva

Carmen Ochoa de Merino 166 entre 5 de Mayo y 16 de Septiembre, 77000 Chetumal, QR, Mexico
+52 983 267 3370

RM 143+

Overall guest ratings

7.6/10 Good
Based on 649 reviews

Review highlights

  • 9.5
  • 8.5
  • 5.3
  • 5.1

Good to know

  • Friendly service

Nearby

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    About

    Located just 2.5 mi (4.1 km) from the airport, Hotel Villanueva offers a shuttle (available on request). Guests can indulge in massages and enjoy regional cuisine at Ventolera, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Concierge service
    • Spa
    • No smoking
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 649 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "Great parking, according to 86%."
      9.1 "City centre within easy reach, said 91%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.5 "Good value."
    • 8.4 "Food is delicious."
      7.1 "71% loved the dining experience."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.0 "80% found the restaurant service to be one of the best."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.5 "Only 65% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
    • 5.1 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.5 "Only 65% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
    • 4.3 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
    • 2.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 447 reviews
    • 9.5 "Terrific location."
    • 8.5 "Good value."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.7 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.5 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.3 "Dirty pool, said 67%."
    • 1.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 97 reviews
    • 9.4 "Terrific location."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.2 "Pool is mediocre."
    • 4.7 "Rooms are not good."
    • 4.7 "Not very comfortable."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall rating

    7.6 Good
    Based on 103 reviews
    • 9.4 "Terrific location."
    • 8.2 "Good value."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 4.9 "Not very comfortable."
    • 4.8 "Rooms are not good."
      2.9 "71% said rooms were dirty."
    • 4.3 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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