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Hotel Villanueva

Carmen Ochoa de Merino 166 entre 5 de Mayo y 16 de Septiembre, 77000 Chetumal, QR, Mexico
+52 983 267 3370

RM 122+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.8/10 Good
Based on 523 reviews

Review highlights

  • 9.6
  • 8.2
  • 4.9
  • 4.9

Good to know

  • Clean hotel facilities

Nearby

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    About

    In the heart of Chetumal, Hotel Villanueva is close to Palacio Municipal De Othon P. Blanco and Museum of Maya Culture. This 4-star hotel is within the region of Oxtankah Ruins and Santa Rita Archaeological Reserve.

    Rooms

    Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Concierge service
    • Spa
    • No smoking
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 523 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
    • 7.3 "Good breakfast."
    • 4.9 "Not very clean."
    • 4.9 "Rooms are not good."
    • 0.9 "Disappointing internet connection."

    Overall rating

    7.7 Good
    Based on 376 reviews
    • 9.6 "Terrific location."
    • 8.5 "Good value."
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 6.5 "Pool is mediocre."
    • 5.8 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.2 "For 62%, maintenance was acceptable."
    • 4.8 "Not very clean."
      3.1 "69% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 0.7 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 73 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.1 "Pool is mediocre."
    • 4.7 "Not very comfortable."
    • 4.6 "Rooms are not good."
    • 0.7 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."

    Overall rating

    7.6 Good
    Based on 73 reviews
    • 9.6 "Terrific location."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 4.8 "Not very clean."
    • 4.7 "Not very comfortable."
    • 4.3 "Rooms are not good."
    • 1.1 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews


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