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The pool was excellent -my daughter enjoyed it very much and fun activities such as batik painting.
sea view NA
The room not very clean. there were ants in the room and in the restaurant. The corridor was also wet .
Hotel lacks integrity in the given internet rates. Facilities aged and poorly maintained viz broken tiles at pool, walkways, defective toilet seats & dirty walls in room. Got bitten badly by sandflies at the hotel beach.
The pool. It was big enough. My son enjoyed it very much. Generally, my stay did not one bit commensurate with the money spent. Firslty, the room (or rather the whole hotel) was rather shoddy and furniture was old, making the place not cosy at all. It certainly need to be refurbished. Next, the hotel staff though not rude but they were not professional or courteous either taking into account it is a four-star rated. Besides, the food was ok only
Good as it 5 minutes walk to the beach
We stayed st chalet for 4D3N but somehow a lot of ants in make-up table and too many mosquito. Ressidence Inn Cherating signboar too small and night time without light shine on it . For those who's travel at night time may difficulty to look up for the location . We stayed at chalet
friendly and attentive staffs - good service wild animals - squirels / monkeys nearby - entered the room and wreak havoc - be careful when opening the balcony doors
Washroom, swimming pool
The chalet area looks very cozy, most suitable for those who plans to have family gatherings, or office trips. My children especially love the pool area, it is very spacious. And I love the fact that we can free WiFi in the hotel's premises. I could upload lovely pictures from our stay right away. :) The clean-up service at the cafe could have been faster, especially during breakfast, when they are many people waiting for tables. The kids pool has a hole, which can fit an adult's foot. We gently asked one of the maintanence guy to fix it, but his answer was dissappointing. He made excuses that the hotel have "closed-up" the hole many times, but it was taken out by kids. I don't think he should blame it on guests, the hotel should make sure they use better tools for the hole.
Hotel service is good, staff is very friendly Limited hotel facilites & they are all under maintenance... Breakfast not very fantastic...
relax the room facility need to up keep and maintain, air con did not work
hotel rate is reasonable, cleanliness, helpful staff. low water supply when high occupancy.
The environment there is very ambient and relax. Good for those who want to run away from "city's life". The TV is very old fashion....and small.
The staff were friendly and always had a smile on their face. They were helpful. The room was ok for 3 person to stay in, we were happy with the room. I love the beach.. it was clean and lovely. The buffet breakfast was ok. Overall.. we were happy with the place and the hotel rate. Value for money.
every is nice in the hotel room there is no carpet, very cold.
Hotel location is beside the beach area The rooms are not very clean...have some bed bugs over my leg
Good location, satisfactory breakfast, fairly well maintained, quite clean, excellent beach.
the beach only.nothing much to do anyway.got to see the sunrise which is cool. front staff not knowledgable.too far from everything else.expensive taxi rides to even nearby town.food was only so-so..overall was a boring place.
when i check in to the hotel, the recieption girl say that the room i book are not confirm yet. they ask me to pay more money on it to book the room.i don't wan argue too much because i went there are for relax but not arguing. I think the service there very poor. They say I have to call the HQ at KL before I check in. But inside the confirmation letter they never mention it.
The hospitality of the staff was very good. With the resources available staff tried their best to accomodate the requirements of the guest. Maintenance of room ameneties were not upto the mark. Can be improved further since stay in other resorts in that area earlier was very comfortable as per my family feedback. In general I would not recommend this place for family stay. This is good for only college gatherings etc.,
Everything looks ok, but something sure to improve is cleanliness of an overall hotel especially the building itself. The lighting during night time should be improved especially when involves family customers, during my stay none of the lights was on even before 12.00 at night particularly at lift area.
The fishing village was great and back to nature sort of experience The rooms was not too tidy, the bed was not in sleeping condition, the sofas smelly and wet,Bathroom were dirty and not scrubbed