Overview

Charleston Capitol Hotel

1000 Washington Street East, Charleston, WV 25301, United States
+1 304 343 4661

RM 395+

Overall guest ratings

6.3/10 Good
Based on 916 reviews

Review highlights

  • 8.8
  • 8.5
  • 6.8
  • 4.8

Nearby

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    About

    A great choice for a stay in Charleston, Charleston Capitol Hotel is just 4.5 mi (7.3 km) from the airport. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Rooms offer LED TVs, premium bedding, and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 916 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.5 "Location is great."
      7.1 "Great parking, according to 71%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      9.5 "95% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.0 "50% thought the kitchenette was ok."
    • 4.8 "Internet is poor."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    6.5 Good
    Based on 293 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.3 "Location is great."
      7.2 "Great parking, according to 72%."
    • 6.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Internet is poor."
    • 3.4 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."

    Overall rating

    5.9 OK
    Based on 412 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.4 "Location is great."
      9.7 "Easily accessible by car, said 97%."
    • 6.8 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      3.8 "62% had problems with the shower."
    • 3.6 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."

    Overall rating

    6.0 OK
    Based on 174 reviews
    • 9.3 "Excellent value."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.1 "Location is great."
    • 7.0 "Good breakfast."
    • 5.1 "Average cleanliness."
    • 4.8 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."

    Overall rating

    6.8 Good
    Based on 36 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
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    Recent reviews

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    paper was peeling
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    dirty old room
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    civic center
    coffee was very lukewarm
    young woman
    needs an upgrade
    sinks and shower
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    current condition
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