NH Collection Cartagena La Merced Royal

Calle Don Sancho No 36- 165, Cartagena, Colombia
+57 5664 7727

RM 690+

Overall guest ratings

8.3/10 Excellent
Based on 141 reviews

Review highlights

  • 9.3
  • 8.8
  • 5.2
  • 5.1

Good to know

  • Wonderful sightseeing
  • Friendly service


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    The NH Collection Cartagena La Merced Royal hotel is in the charming old quarter of Cartagena, set in an 18th-century colonial building, right by Teatro Heredia. Guests are just steps away from historical attractions, such as the San Felipe Castle, fine dining, and shopping. You can also walk to the International Convention Center in about 10 minutes. The airport is easily accessible within a 15 minutes by car. NH Collection Cartagena La Merced Royal is a boutique hotel with just 9 rooms, which allows us to provide our customers with an unparalleled personalized service. Each room is soundproofed, has luxurious mattresses, and a selection pillows, as well as modern features like Nespresso machines and free Wi-Fi. The hotel serves a fantastic breakfast every morning that offers up local and international specialties such as eggs cooked-to-order, fresh pastries and breads, freshly squeezed juices as well as gluten-free alternatives. At the Don Sabas restaurant you can taste Colombian and International meals that are exquisitely prepared by our chefs. To unwind, enjoy a drink at our cozy contemporary bar, by our courtyard pool, or while taking in the panoramic views from the rooftop terrace. We have function space for up to 20 people in our two meeting rooms.

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    NH Hoteles


    • Free Wi-Fi
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Outdoor pool
    • Cable or satellite TV
    • Pets not allowed
    • Wedding services
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    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 141 reviews
    • 9.3 "Terrific location."
      8.0 "80% liked the proximity to sightseeing."
    • 8.8 "Vibe was good."
    • 8.1 "Breakfast is good."
    • 7.8 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.2 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 5.1 "Rooms are ok."
    • 4.5 "Pool is below average."
    • 2.5 "Terrible value."
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    Overall rating

    8.3 Excellent
    Based on 112 reviews
    • 9.5 "Terrific location."
    • 8.3 "Breakfast is good."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 5.4 "Average comfort."
    • 5.2 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 28 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
    • 8.0 "Breakfast is good."
    • 4.9 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou