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Havannah Street, Cardiff, CF10 5SD
0.8 km from
I liked our view of the bay and the hotel was lovely. It's the kind of hotel that takes itself too seriously. It was billed as a five star resort, but the only difference I could see between it and any other hotel in the states was the bidet in the bathroom.
On arrival as a family, we found the reception staff very welcoming, professional and courteous. During our stay, we found the rooms very good value for the money, clean and the warm colours of the decor very relaxing. Nothing was too much trouble, for the reception staff and the bar staff during our visit. We will certainly stay in a Future Inns hotel again in the future. Keep up the great standards, and give yourselves a pat on the back. Nothing to complain about during our stay, only compliments to all the staff both front of house and operational staff behind the scenes.
freindly staff, helpful, the halls and corridors were clean and luvlly and warm. the temperature was -6 at night and 0 day time, so the room was freezin, the heating system does not work well, did ask reception, but the temp 28 did not seem to blow out hot air. we had to put the bath towels on top of the duvet and slept with extra clothes on. i think with better heating yr hotel would be very good. cannot recomend this hotel at moment until yr heating system is improved upon.
the beds the bar and the location
The bathroom was updated. SPIDERS. Big spiders. And other insects. All over the ceiling. Needless to say, I didn't sleep well. Also because there are bars right outside the back windows. Definitely not what is advertised. It's also "self-service" so there isn't staff there 24/7. The area also isn't as great as advertised.
comfort, large and practical apartment.
That the apartment was spacious and comfortable, and that the area was nice and safe. Only that we weren't able to connect our ipod via the TV or Sound System. I would strongly suggest that this type of technology be brought into the aparment, as most people now use ipods rather than CDs. I would also suggest that an extra toilet roll be left in the medicine cabinet, especially if guests are staying for a weekend.