Overview

The Pyramid at Grand Oasis

Blvd. Kukulcan, Km. 16.5, 77500 Cancun, QR, Mexico
+52 998 881 7000

RM 804+

Overall guest ratings

6.4/10 Good
Based on 111 reviews

Review highlights

  • 10.0
  • 9.0
  • 6.9
  • 5.0

Nearby

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    About

    At The Pyramid at Grand Oasis - All Inclusive, you can spend time at the beach enjoying free cabanas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of El Rey Ruins. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and aromatherapy. Careyes: French-Mexican, one of 20 restaurants, serves dinner. There are 3 beach bars and 4 swim-up bars, and rooms at this upscale resort get the details right with private spa tubs and free minibar items.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Pool table
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Golf
    • Beauty salon
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 111 reviews
    • 10.0 "Wonderful beach."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.8 "Average value."
    • 5.7 "Food is average."
    • 5.0 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.7 "Only 57% thought the service was professional."
      6.0 "Only 60% found the restaurant service to be good."
    • 3.1 "Awful rooms."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      4.2 "58% were disappointed with the minibar."
    • 2.2 "Quite uncomfortable."
      0.6 "Air conditioning was criticized by 94%."
      3.0 "70% thought it was too noisy."
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    Overall rating

    7.7 Good
    Based on 111 reviews
    • 9.2 "Terrific location."
    • 5.8 "Food is average."
    • 5.6 "Service is ok."
    data provided by TrustYou

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