Overview

JW Marriott Cancun Resort and Spa
Top Wellness Hotel

Boulevard Kukulkan, 77500 Cancun, QR, Mexico
+52 998 848 9600

RM 1,185+

Overall guest ratings

9.2/10 Excellent
Based on 1,107 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.3
  • 4.9

Good to know

  • Nice building
  • Great view
  • Professional service
  • Friendly service

Nearby

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    About

    Discover a lifetime's worth of memories at the JW Marriott Cancun Resort & Spa. We boast a sensational beachfront location in Cancun's famous Hotel Zone, as well as five-star resort lodging and a remarkable selection of luxury amenities. Each of our 448 hotel rooms and suites offers its own private balcony with dazzling ocean views; our rooms also feature luxury bedding, a marble bathroom, a mini-bar and much more. Visit us to enjoy Mayan-inspired treatments at the largest spa in all of Cancun, which features a sparkling Olympic-style pool, tennis courts and a steam room. In addition, we showcase an infinity pool, a staggering variety of first-rate restaurant options and over 45,000 square feet of sophisticated event space for those seeking a distinctive venue for a social or business gathering. And thanks to our excellent location, you'll benefit from easy access to many captivating landmarks and shopping attractions. Visit the JW Marriott Cancun Resort & Spa for a luxury experience unlike any other.

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    Marriott V2

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,107 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "Excellent pool."
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      7.8 "78% found the restaurant service to be one of the best."
      7.7 "Lovely pool/beach service, according to 77%."
      7.1 "Management was excellent, said 71%."
    • 9.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 4.9 "Value below average."
      0.6 "The price was too high for 94%."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 642 reviews
    • 9.4 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.1 "Terrific location."
    • 8.7 "Amenities are good."
      9.1 "91% thought the building was wonderful."
      8.0 "80% found the grounds to be nice."
    • 6.4 "Vibe was decent."
    • 4.6 "Value below average."
      0.5 "The price was too high for 95%."
    • 3.4 "Internet is poor."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 354 reviews
    • 9.5 "Excellent breakfast."
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.0 "Excellent pool."
    • 7.4 "Nice rooms."
      9.4 "94% thought the view was good."
    • 4.4 "Value below average."

    Overall rating

    8.9 Excellent
    Based on 11 reviews
    • 7.8 "Nice rooms."

    Overall rating

    9.0 Excellent
    Based on 99 reviews
    • 9.4 "Excellent pool."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Wonderful beach."
    • 9.0 "Excellent amenities."
    • 7.8 "Nice rooms."
    • 4.8 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Great view"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    great service
    good beach
    jw marriott
    happy new year
    hot tubs
    great hotel
    italian restaurant
    great view of the ocean
    infinity pool
    pool and beach
    ocean view
    room with ocean
    indoor pool
    great staff super
    great spa
    hotel zone
    free wifi
    slow free wifi

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