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Hyatt Zilara Cancun
Top Family Hotel

Blvd Kukulcan Km 11.5 HZ, 77500 Cancun, QR, Mexico
+52 998 881 5600

RM 1,360+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

9.3/10 Excellent
Based on 2,066 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.3
  • 6.3

Good to know

  • Friendly atmosphere
  • Professional service
  • Great view
  • Friendly service

Nearby

    show all

    About

    Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive, vacation. Situated on Cancun’s widest stretch of white sand beach, all guest rooms offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 2,066 reviews
    • 9.7 "Excellent breakfast."
    • 9.4 "Perfectly clean."
    • 9.3 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 6.3 "Internet is average."

    Overall rating

    9.3 Excellent
    Based on 1,942 reviews
    • 9.7 "Excellent breakfast."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.8 "98% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
      8.9 "Housekeeping was great, according to 89%."
      9.6 "Lovely bar service, according to 96%."
    • 9.2 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 9.1 "Perfectly clean."
      9.8 "98% thought it was clean."
      8.9 "89% said rooms were clean."
      7.5 "Clean pool, said 75%."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."

    Overall rating

    9.2 Excellent
    Based on 82 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.4 "Food is delicious."
    • 8.3 "Rooms are great."
    • 7.3 "Good vibe."
      7.5 "75% enjoyed the friendly atmosphere."

    Overall rating

    9.3 Excellent
    Based on 41 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Beach is lovely."
    • 7.9 "Nice rooms."
    • 7.9 "Good vibe."
      8.1 "81% enjoyed the friendly atmosphere."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Great view"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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