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Excellence Playa Mujeres - Adults Only

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Top Luxury Hotel

Prol. Bonampak, S/N, Punta Sam LT. Terreno 1 MZ 1 SM3, 77400 Cancun, QR, Mexico

+52 998 872 8600

RM 1,376+

Excellence Playa Mujeres - Adults Only

Overview
Reviews
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Map

Excellence Playa Mujeres - Adults Only - Cancun - Bedroom

Provided by Leonardo

Excellence Playa Mujeres - Adults Only - Cancun - Pool

Provided by Excellence Playa Mujeres - Adults Only

Excellence Playa Mujeres - Adults Only - Cancun - Golf course

Provided by Excellence Playa Mujeres - Adults Only

Overall guest ratings

9.5/10 Excellent

Based on 1924 reviews

Review highlights

Cleanliness

9.6
Breakfast

9.4
Comfort

7.6
WiFi

3.9

Good to know

Friendly service
Pleasant hotel grounds
Recreation staff is nice
Luxurious Hotel

Nearby

About

Location. This all-inclusive resort sits on 2 miles (3.2 kilometer) of white-sand beach, in resort that includes an inland marina. Playa Mujeres Golf Club is 1.2 miles (2 kilometers) away. Close to golf course and to ferry terminal.

Property Features.

At this all-inclusive property meals and beverages at onsite restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Excellence Playa Mujeres - Adults Only - All Inclusive has tennis courts, a nightclub, an outdoor pool, and a full-service spa. This five-star Punta Sam property features beauty services. Business amenities at this all-inclusive resort include 6 conference rooms, wireless Internet access, and audio-visual equipment. Excellence Playa Mujeres - Adults Only - All Inclusive has multiple onsite restaurants and bars/lounges, including poolside bars. Event facilities include conference rooms.

Guestrooms. Amenities featured in guestrooms include DVD players, furnished balconies or patios, and coffee/tea makers. 42-inch LED televisions with with satellite TV service and pay movies are available in guestrooms. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms provide a stocked minibar with free items and complimentary bottled water. Bathrooms feature jetted tubs, bathroom phones, and scales.

Hotels.com

Amenities

Guest reviews

All reviews

Couples

Overall rating

9.5 Excellent

Based on 1,924 reviews

Cleanliness

9.6

Breakfast

9.4

Service

9.4

Amenities

9.3

Wellness Area

9.2

Pool

9.0

Bar and Beverages

8.8

Vibe

8.8

Location

8.7

Value for money

8.6

Food

8.4

Room

7.9

Comfort

7.6

WiFi

3.9

Overall rating

9.5 Excellent

Based on 1,924 reviews

Cleanliness

9.6

Breakfast

9.4

Wellness Area

9.2

Service

9.2

Vibe

9.1

Pool

9.1

Amenities

9.1

Value for money

8.6

Location

8.6

Food

8.4

Comfort

8.0

Room

7.9

WiFi

4.3

Recent reviews

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Find reviews that mention:

playa

excellent service

food was good

nightly entertainment

great place

inclusive resorts

room service is impeccable

private beach

all-inclusive resort

main pool

great vacation

service was excellent

second trip

beautiful resort

club level

10.0

I can't wait to go back!

Pros: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.

Cons: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!

Reviewed Dec 2015

review from
10.0

Always Excellent at the Excellence!

Pros: Everything is clean, tasty, and designed to make the guest happy.

Cons: AC was not strong enough in the main restaurants.

Reviewed Jul 2015

review from
10.0

Wonderful hotel

Pros: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.

Cons: There is no privacy in the bathroom.

Reviewed Aug 2016

review from
10.0

Fantastic Resort!

Pros: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!

Cons: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.

Reviewed May 2016

review from
9.0

Pros: Location Service Environment

Cons: Food Beds Pillows

Reviewed Feb 2014

review from
9.7

excellence was excellent!!

Pros: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure

Cons: Sunscreen too expensive

Reviewed Aug 2015

review from
9.7

excellence is the truth!

Pros: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!

Cons: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.

Reviewed Jun 2015

review from
10.0

Pros: The staff was excellent!! The whole resort was extremely clean and beautiful!! I will definitely be back!!

Reviewed Mar 2014

review from
8.5

Fun and Relaxing

Pros: The grounds are great. Really liked the setup. People were so nice. Really a great place to visit.

Cons: Did NOT like the glass bathroom doors. No privacy.

Reviewed Jul 2016

review from

10.0

I can't wait to go back!

Pros: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.

Cons: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!

Reviewed Dec 2015

review from
10.0

Always Excellent at the Excellence!

Pros: Everything is clean, tasty, and designed to make the guest happy.

Cons: AC was not strong enough in the main restaurants.

Reviewed Jul 2015

review from
10.0

Wonderful hotel

Pros: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.

Cons: There is no privacy in the bathroom.

Reviewed Aug 2016

review from
10.0

Fantastic Resort!

Pros: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!

Cons: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.

Reviewed May 2016

review from
9.0

Pros: Location Service Environment

Cons: Food Beds Pillows

Reviewed Feb 2014

review from
9.7

excellence was excellent!!

Pros: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure

Cons: Sunscreen too expensive

Reviewed Aug 2015

review from
9.7

excellence is the truth!

Pros: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!

Cons: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.

Reviewed Jun 2015

review from
10.0

Pros: The staff was excellent!! The whole resort was extremely clean and beautiful!! I will definitely be back!!

Reviewed Mar 2014

review from
8.5

Fun and Relaxing

Pros: The grounds are great. Really liked the setup. People were so nice. Really a great place to visit.

Cons: Did NOT like the glass bathroom doors. No privacy.

Reviewed Jul 2016

review from

Map