Overview

Emporio Hotel & Suites Cancun

Kukulcan Boulevard Km 17.5 L-49, 77500 Cancun, QR, Mexico
+52 998 283 3800

RM 675+

Overall guest ratings

7.9/10 Good
Based on 1,476 reviews

Review highlights

  • 9.7
  • 9.2
  • 6.7
  • 6.4

Good to know

  • Friendly service

Nearby

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    About

    Located in Avenida Kukulkan, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Maya Cancun Museum and Delfines Beach. El Rey Ruins and La Isla Shopping Mall are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Spa
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,476 reviews
    • 9.7 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.8 "88% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      8.6 "Easily accessible by car, said 86%."
    • 8.7 "Bar is amazing."
    • 8.2 "Breakfast is good."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.2 "82% said the recreation staff was great."
      7.2 "Lovely pool/beach service, according to 72%."
    • 6.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.4 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      5.3 "53% thought the dining experience was appropriate."
    • 6.2 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
      5.8 "58% thought the kitchenette was ok."
      5.2 "For only 52%, the tv was ok."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    Based on 782 reviews
    • 9.7 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "Excellent pool."
    • 8.7 "Bar is amazing."
    • 8.1 "Breakfast is good."
    • 6.5 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 6.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.1 "Only 51% said rooms were clean enough."
      5.8 "58% thought the kitchenette was ok."
    • 2.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 634 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.0 "High value."
    • 6.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
      6.0 "60% thought the kitchenette was ok."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 6.3 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 59 reviews
    • 9.7 "Wonderful beach."
    • 8.9 "Location is great."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.4 "Average value."
    • 5.9 "Rooms are ok."
    • 5.9 "Average comfort."
    • 5.4 "Average amenities."
    • 2.7 "Horrible vibe."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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