Service and value beats luxuryPros: Really friendly and accommodating staff. Clean and comfortable. I had quite a big room and a really comfortable bed. The location worked pretty well for access to the university and the C-train. I didn't feel like I was paying for frills I did not need. Guests should not expect up-to-date luxury, but can expect comfort, cleanliness and friendly service. This is an ideal place for anyone looking for economical and practical accommodation.Cons: Could give more thought to reducing environmental impact, for e.g., by upgrading toilets and showers to low-flow, providing the option of keeping towels for more than one use, and by finding alternative to single-used, disposable utensils and whatnot for breakfast. Breakfast was my least favourite part. The coffee cups are too small, the spoons are too small, and there was too little in the way of healthy options. Could at least provide brown bread, some fresh fruit and some yogurt or something.
StaffPros: Friendliness and cooperation of staff really made my stay at the hotel an enjoyable one.