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Summit Hotel Bukit Mertajam

566, Jalan Arumugam Pillai, Bukit Mertajam 14000, Malaysia
+60 4538 6666

RM 85+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

6.3/10 Good
Based on 975 reviews

Review highlights

  • 7.9
  • 7.6
  • 4.5
  • 4.3

Good to know

  • Spacious rooms

Nearby

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    About

    When you stay at Summit Hotel Bukit Mertajam in Bukit Mertajam, you'll be convenient to St. Anne's Church. This hotel is within the vicinity of Mengkuang Dam and Penang Bird Park.

    Rooms

    Make yourself at home in one of the 147 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Facilities for disabled guests
    • Non-smoking rooms available
    • Laundry service
    • Child pool
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 975 reviews
    • 7.9 "Good location."
    • 7.6 "Good service."
    • 7.2 "High comfort."
    • 4.5 "Breakfast is below average."
    • 4.3 "Rooms are not good."
    • 2.2 "Generally quite dirty."
    • 2.0 "Disappointing internet connection."
    • 1.9 "Horrible vibe."
    View all review categories

    Overall rating

    6.5 Good
    Based on 243 reviews
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good location."
      9.5 "95% liked the proximity to shopping."
    • 6.9 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.9 "Breakfast is below average."
    • 4.9 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      1.1 "Air conditioning was criticized by 89%."
      2.0 "80% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
    • 2.5 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 1.7 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 458 reviews
    • 8.1 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.6 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.2 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 4.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
      1.0 "Air conditioning was criticized by 90%."
      1.9 "81% found problems with the furniture."
    • 4.3 "Breakfast is below average."
    • 2.6 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.6 "Dirty pool, said 84%."
      4.3 "57% thought it was rather dirty."
    • 2.0 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
    • 1.6 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.6 OK
    Based on 97 reviews
    • 8.0 "Location is great."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 4.7 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.4 Good
    Based on 175 reviews
    • 8.2 "Location is great."
    • 7.5 "Good service."
    • 7.1 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 4.1 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      1.8 "82% said rooms were dirty."
      1.1 "Air conditioning was criticized by 89%."
      2.0 "80% had problems with the shower."
      0.7 "93% said the bathroom was dirty."
    • 3.9 "Breakfast is below average."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 1.9 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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