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The hotel was beautifull especially the lobby and bar. The staff was friendly and efficient.
The bedroom we had in this hotel suffers very badly from unrelenting traffic noise. Location of the hotel very good for business in Brussels. It is definitely not the hotel to stay in for leisure.
Room and Bed comfortable, staff very helpful not applicable
Clean facilities and very helpful staff. Also nice and quiet.
Convenient location near the airport and the ring road. good restaurant, indoor parking clean and well equipped rooms, and excellent service
personnel The window was broken, so we couldnt open it. The restaurant menu is very limited.
Everything was unexpectedly nice. Especially, the big spaces of the hotels (rooms, breakfast area, reception, restaurant, etc.) create a unique and relaxing experience.
We used it to stay over before our flight from airport zaventem. We liked the room because it was clan, spacey and tastefully decorated. Quality of reception service varies. Our wishes given with the booking for a quietly placed room were ignored (room was next to rather noisy road) and during weekends the airport shuttle service runs on a very limited timetable.
It was a very nice, apparently new hotel. By far the nicest Courtyard hotel I've stayed in. Very convenient to the airport and area businesses. This was way overpriced for a Courtyard. The location is not good for sightseeing or shopping and finding a reasonable, good restaurant other than the also overpriced hotel restaurant was a challenge. Once you learn the tricks of transportation to and from this hotel, it's not as isolated. I would recommend it with the price and isolation caveats.
nice room, very nice reception staff, large breakfast buffet nothing
Room where we stayed was really nice, big and bed was comfortable. Breakfast in the hotel was really good and fresh. Bathroom was clean but I would say its needs to be updated. Hotel is located about 15 min driving from the town so it was really quite locations. If you are renting the car this hotel is perfect place where to stay. There was only few things which I did not like. Ussually all 4star hotels in eu have free parking, 17 eur per day its really expensive and the all carpets in the hotel were old and you can feel not nice smell from them.
Excellent value for money for a very luxurious hotel na
The breakfast with wide selection but nothing tasted good. The environment overall a bit squalid. The gym tiny and no weights with treadmill and spinners dusty and sweaty.
The Room was nice, the bathroom too, air conditioned too, the receptionist were very nice, calm. They left one towel only for 2 guests ! but we were too tired to ask for one,
Location & friendly staff, nice room
It is near the airport and there is a shuttle service. No, everything was alright except maybe for the price of the breakfast, 17 euros is very expensive.
Personnel, rooms, food, no air-conditionning. This is clearly no more than 2 stars (not 4)
Got upgraded to an excellent room. Good breakfast & friendly staff Arrive before the tour buses get there
Clean room Staff
The fact that they won't take us by shuttle to the train station and also they were suppose to shuttle us to our Judo Venue and they were un prepared for the amount of people going. As far as picking us up from the venue their were no phones so we were unable to call and they made no arrangments to pick us up. That was the main reason for staying at that hotel. Their intentions were mis leading
Airport shuttle was confusing and ended up costing me $23 dollars
Staff was very helpful and shuttle service to airport was prompt and convenient.
Large rooms good working desk parking too small
Friendly, nice and comfortable. Close to public transport and the Airport.
The room was clean, quiet and comfortable. The staff were polite and helpful. It would be good to have tea and coffee making facilities in the room. Breakfast was expensive.
Closinest to NATO HQ and the Airport, luxury rooms, pleasant staff, possibility to reach the airport by the hotel buss, variety of froots for breakfast, etc just would like that the smokers have some corner where can sit and smoke (since it was cold and no chirs outside).
Noisy in the morning with doors banging from early morning Housekeeping staff annoying
comfortable room for a stay of a various nights price of breakfast and parking
Good location for north eastern Brussels (next to NATO) for business. Clean good sized modern room but pretty standard. Underground parking available (E13 p.n.). It suited me, but if you go to Brussels as a tourist the location is too far out from downtown and no metro station near by (there are busses a few hundred mts down the road, but not recommended).
Close to the airport, Cleanliness and Comfortable.
I stay there when I work for NATO and the hotel is very convenient. The staff is also extremely friendly and the rooms are comfortable. The only downside of the Mercure is that it is very difficult to get a room at the last minute because it is so popular with business people working in the surrounding area.
Bad parking situation.
Clean, confortable, very good location for reaching my seminar at eacea Staff unable to help me with information about public transport.
open very late and reception staff friendly bar staff not too friendly due wanting to close the bar and wanting to go home I think. Also we ordered 3 gin plus coke and we all were conviced the gin was watered down My sister,Mr Summers and myself all felt the same.Also a lift would have been useful as Mr Summers is disabled. The breakfast table was not clean. I dont think we will be staying in your hotel again
Clean No possibilities for refreshment in the evening No (free)parking places in the neighbourhood
The room was clean. The is a hairdryer in the bathroom. Friendly stuff and good breakfast. A bit far from the city centre.
it was nice hotel , very frendly staff and nice atmosphere !
Perfect location for my stay with a good price
The breakfast is quite fair. But it is a budget accomodation, don't expect a blast. The hotel is quite far from downtown and main parts of the city. The room is ok, but you are able to find better options for almost the same price.
THe quietness and calmness of the neighbourhood. It is located 10 min away from the aiport, and being in a residential area, makes it more relaxing. Connections through buses and metros are 5 minutes walking away! but it's a long way to down town:).
comfortable, good transport connections (nearby bus stops), quiet, available Internet connection, kind staff. I could recommed as more convenient an automatic wake-up service, either telephone or via the TV.