Overview

Hallmark Bournemouth Carlton

East Overcliff, Bournemouth, BH1 3DN, United Kingdom
+44 120 255 2011

RM 169+

Overall guest ratings

7.2/10 Good
Based on 1,161 reviews

Review highlights

  • 9.3
  • 6.5
  • 5.0
  • 4.9

Nearby

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    About

    Hallmark Hotel Bournemouth Carlton puts you in a great location, within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Guests can visit the spa to indulge in massages, hydrotherapy, or mani/pedis, and international cuisine is served at Fredericks Restaurant, which is open for lunch and dinner. 2 indoor pools and a bar/lounge are other highlights at this upscale hotel, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Terrace/Patio
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,161 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      7.3 "73% thought parking was inexpensive."
      9.4 "City centre within easy reach, said 94%."
    • 6.5 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.3 "53% found the room service acceptable."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.5 "Pool is mediocre."
    • 5.0 "Food is average."
      3.6 "64% did not like what was on the menu."
      3.7 "63% did not enjoy the desserts."
      4.4 "For 56%, the dining experience was not enjoyable."
      3.6 "The price was too high for 64%."
      0.0 "100% found the side dishes unedible."
      4.0 "60% were unsatisified with the snacks."
    • 4.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      0.7 "93% had problems with the shower."
      2.3 "77% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      0.0 "100% were disappointed with the minibar."
      3.8 "62% thought the tv was sub-standard."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.6 "64% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
      2.5 "75% were unhappy with the handicap accessible facilities."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.1 "Bar is not good."
      3.8 "Alcoholic drinks were awful, according to 62%."
      2.9 "Bar service was unacceptable, according to 71%."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
      0.8 "Dirty pool, said 92%."
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    Overall rating

    7.3 Good
    Based on 522 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      7.4 "74% thought parking was inexpensive."
      9.6 "City centre within easy reach, said 96%."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 5.9 "Average value."
    • 5.4 "Pool is mediocre."
    • 4.7 "Disappointing food."
      3.6 "64% did not like what was on the menu."
      4.3 "For 57%, the dining experience was not enjoyable."
      3.4 "66% did not enjoy the desserts."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.4 "66% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
    • 3.8 "Bar is not good."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      0.7 "Dirty pool, said 93%."
    • 3.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 592 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      7.1 "71% thought parking was inexpensive."
      9.2 "City centre within easy reach, said 92%."
    • 6.7 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.2 "Pool is mediocre."
    • 4.7 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      0.7 "93% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      0.5 "Air conditioning was criticized by 95%."
      3.5 "65% thought the tv was sub-standard."
    • 4.5 "Disappointing food."
      3.2 "68% did not like what was on the menu."
      4.0 "60% did not enjoy the desserts."
    • 4.4 "Bar is not good."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.3 "67% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    Based on 11 reviews
    • 6.5 "Service is ok."

    Overall rating

    7.4 Good
    Based on 34 reviews
    • 9.3 "Terrific location."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Service is ok."
    • 5.7 "Average value."
    • 5.2 "Food is average."
    • 5.0 "Rooms are ok."
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