Overview

Best Western Montague Hotel

13 Durley Road South, Bournemouth, BH2 5JH, United Kingdom
+44 120 255 1074

RM 199+

Overall guest ratings

7.9/10 Good
Based on 819 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.8
  • 4.4

Good to know

  • Beach nearby
  • Friendly service

Nearby

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    About

    Prestige and personality combine at Best Western Montague Hotel in Bournemouth! Situated on the beautiful West Cliff, just a short stroll from the beach and its glorious golden sands, our excellent accommodation puts you in the enviable position of having the town centre and the Bournemouth International Centre (BIC) on your doorstep (just a ten minute walk away to be precise). As for relaxing rooms, we're proud to offer 31 comfortable ensuite bedrooms... all with flat screen televisions and free view. We also have a sun terrace and sun beds for a delightful dining experience in fairer months. The sunny disposition is evident inside too, with our welcoming, attentive staff really making your stay a special one. We'll always go that 'extra mile' to meet your requirements, stay after stay!

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 819 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.0 "Management was excellent, said 70%."
    • 9.0 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.0 "70% said rooms were small."
      1.4 "86% had problems with the shower."
      0.1 "99% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      4.7 "53% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
      4.0 "60% found problems with the furniture."
    • 4.4 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    • 4.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 532 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 9.0 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Breakfast is good."
    • 5.9 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.2 "68% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      4.7 "53% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      4.2 "58% found problems with the furniture."
    • 4.4 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    • 4.1 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      2.3 "77% didn't like the architecture."
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    Overall rating

    7.8 Good
    Based on 163 reviews
    • 9.6 "Wonderful beach."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.0 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
    • 8.4 "Breakfast is good."
    • 4.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.4 "86% had problems with the shower."
      3.0 "70% said rooms were small."
      0.1 "99% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.9 Good
    Based on 122 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.7 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
    • 8.4 "Breakfast is good."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
      7.7 "77% thought it was clean."
    • 4.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.2 "88% had problems with the shower."
      2.7 "73% said rooms were small."
    • 4.2 "Vibe wasn't good."
    • 4.1 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      2.7 "73% said rooms were small."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Beach nearby"
    "Friendly service"
    data provided by TrustYou

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