Overview

Kimpton Onyx Hotel

155 Portland Street, Boston, MA 02114, United States
+1 617 557 9955

RM 613+

Overall guest ratings

8.5/10 Excellent
Based on 1,397 reviews

Review highlights

  • 9.2
  • 8.9
  • 4.9
  • 4.5

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service

Nearby

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    About

    Location.

    Kimpton Onyx Hotel stands 1 block from the North and Haymarket subway stations in the Bulfinch Triangle District of Boston, Mass. The TD Garden is located 1 block from the hotel. Boston Common is less than 1 mile away.

    Hotel Features.

    This brick-and-glass boutique property features a contemporary lobby decorated with original artworks and flashes of vividly colored fabrics. The intimate Ruby Room restaurant features a stainless-steel chandelier, twinkling red lights, red-leather banquettes and tangerine-hued upholstered chairs. American-style fare includes sandwiches and salads. The restaurant is open for breakfast and dinner. The bar is open until late evening and serves its signature Ruby Red Martini. The hotel hosts a complimentary wine reception in the early evening. A computer is available for guest use, and print, fax and photocopy services are available for a fee. Complimentary wireless and wired Internet access are available throughout the hotel. Recreational amenities include a 24-hour, complimentary fitness room equipped with television-mounted cardiovascular machines, a universal weight machine, free weights and yoga balls. Water and headphones are complimentary. Pets are welcome, and dog-walking services are available for a fee.

    Guestrooms.

    This 11-story property offers 112 fashionable guestrooms furnished with ruby-red suede chairs, and decorated in ebony and taupe color schemes. Beds are draped with 350-thread count sheets and down comforters. Bathrooms feature charcoal-granite floors, pedestal sinks, leopard-print bathrobes, curved shower rods, and Gilchrist and Soames toiletries. Kimpton Onyx Hotel participates in the Kimpton company's green initiatives. The yoga channel airs on guestroom televisions, and the hotel provides complimentary mats and blocks. Guestrooms include CD players and the front desk offers a CD library. High-speed, wired, and wireless Internet access is complimentary.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business centre
    • Laundry facilities
    • Spa
    • Express check out
    • Safe
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,397 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.7 "City centre within easy reach, said 87%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% thought the shower was ok."
      5.7 "Only 57% thought the furniture was functional."
      5.9 "59% said the view was so-so."
      6.3 "For only 63%, the tv was ok."
    • 6.0 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
    • 4.9 "Value below average."
      4.8 "52% thought it was overpriced."
      2.7 "73% said the breakfast was too expensive."
    • 4.5 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    • 3.7 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.2 "78% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    Based on 768 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 6.4 "Rooms are ok."
      5.3 "53% said the view was so-so."
    • 5.3 "Average value."
    • 4.5 "Internet is poor."
      5.0 "50% thought it was adequately priced."
    • 3.9 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."

    Overall rating

    8.3 Excellent
    Based on 474 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 6.1 "Rooms are ok."
    • 5.4 "Average comfort."
      6.4 "For only 64%, the noise level was all right."
    • 4.7 "Internet is poor."
    • 4.2 "Value below average."
    • 3.5 "Breakfast is below average."
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    Overall rating

    8.5 Excellent
    Based on 69 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Vibe was good."
    • 7.9 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.3 "Rooms are ok."
    • 5.1 "Average value."

    Overall rating

    8.1 Excellent
    Based on 83 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.1 "Terrific location."
    • 6.6 "Rooms are ok."
    • 4.4 "Value below average."
    • 3.9 "Internet is poor."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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