Would you like to save as your currency permanently or for this visit only?
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
Very peaceful with views of the river Rhine. Good food in restaurant.
Excellent ,friendly service
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
services, staff, comfort none
The breakfast is really nice, fresh and rich. Location, completely in pedestrian centre of Bonn is great. I did not like the single bed, it is too small. Generally beds are too hard. ( I tried a single and a twin room). The room 208 has a very weird architecture. The shower is located directly in the entrance and the tub in the room.... The room has been renovated recently though.
Friendly staff, nice room, great breakfast, perfect location in Bonn.
Location Lack of ironing facilities
The location was fantastic and the rooms were very nice. The breakfast was a great spread of fruits, eggs, breads and cereals. My one complaint is they gave one login for the wifi so I could only connect one device and it was pretty slow. You could spend more for the premium wifi.
Old hotel right in the centre of Bonn, but renovated rooms which in the end make it pretty anodine. Decent, with decent service, but far too expensive.
Great location, the hotel is old but classy in its own way. The staff was exelent.
Cleanliness and position of hotel; kindness of hotel staff
The friendly and efficient staff...and the breakfasts!!
The location is perfect, staff are very friendly and breakfast quite abundant! Maybe the price is a bit too high, but the service is great
Very nice city, most attractive hotel with an interesting past, excellent helpful staff. Outside the window there was a noise of glass recycling being moved early on Saturday morning - but only slight.
A comfortable and peaceful hotel very close to hauptbahnhof and the bus station. Having breakfasts by a nice garden view with a friendly staff.
Sauna Parking costs extra 13 Euro per nignt
The breakfast was superb. The location suited us perfectly as we travelled by train. Very comfortable room and bed. I liked the No smoking rooms I did not like people smoking in the Lobby area. It spoilt the atmosphere of an otherwise great Hotel.
The bed was incredibly comfortable. The pool facility was clean and much appreciated (used daily). A computer with internet access was available in for extra charge. The location was superb; frankly, you cannot beat the location given access to public transportation. I walked from the train station to the hotel with luggage, which was no problem at all and gave me an immediate feel for the area. No.
Clean and comfortable rooms Housekeeping service started at 8:30 am on the weekend, too early and annoying. Satellite TV channels included only one in English and none in French.
All aspects of the hotel were good! If I was to look for something that may be improved it would be that breakfast finishes at 10:30 and when coming at 10:00am you may find that the choice is limited and thingd are being put away. However, this is looking for an item to be critical about.
Very close to the train station, yet quiet enough that you only hear the train wheels as they pass. Walking distance to services and Bonn attractions. Buffet breakfast had good selection for varied diets. Maybe the basement bar area is in need of updating / renovation?
Excellent location, almost next to the train station and within walking distance to the city centre. Good breakfast choice. The smell of smoke in my room and in the area between the elevators and the restaurant where there would always be smokers. Many TV channels, but only one in English and newspapers at breakfast German only. Just one internet computer, for which they charged 12 times the price of the local internet cafes. If you are a German speaking smoker, go there. If not, give it a miss.
Location We booked a double room. But it was a twin room.
The location is unbeatable; right next to the train station. The staff was very correct and customer service oriented. Nice (hard, I like that) beds and decent breakfast. The interior seems a bit tired, the TV had only 1 English channel, and the heating wasn't working very well. These are all minor points. What is extremely important to notice, and other travelers have mentioned this as well, is that the sound proofing (which the hotel states on its website) only refers to the inside of the hotel. Sounds from outside, including but not limited to trains, can be heard quite easily, even on the fifth floor looking onto the street.
Excellent location. Breakfast was very good and included fresh fruit. nice view from the breakfast room
The hotel is very nice, and if you are facing the right direction you have a glorious view of Bonn and the Rhien. It is centrally located directly accross the street from the Hbf. The Hotel building is very unattractive, and when you first arrive you are a little hesitant about what caliber of hotel this is. Additionally right outide the Hbf hang out a lot of homeless/ panhandlers and therefore the direct surroundings are a little shady. But one street over is the start of Bonn inner city, and it is beautiful.
Location Noise. General comment - does not deserve 4 stars
Location close to the train station. Wireless Internet connection did not work. I was out of the range of the wireless access point in room 329.
location and price
Proximity to railway station and city centre
Friendly and warm reception. Well appointed and comfortable room. Good buffet breakfast. Good wifi internet service. Very good location immediately beside the main railway station. No tea and coffee making facilities in the rooms.
Central location but room was quiet. The room was very clean, comfortable and the interior seemed to be new. The breakfast buffet was excellent and the staff very friendly and helpful. Bathroom has a fully transparent glass door. Taking a shower results in a flooding since the glass wall only covers 1/3 of the bathtub.
Location was perfect for me but maybe not for everyone. It is in the city centre directly beside the main train station. Nothing negative. Nothing amazing either. Handy for business travellers moving from city to city.
nice rooms, good breakfast, perfect location, staff was ok, swimming pool and sauna - ideal for a business trip to my mind
Very good location - just 5 min walking from central station and center of the city. Stuff on the reception is friendly and helpful. In spite of nearby central station its very quietly and cosily in the room, I slept perfectly. The breakfast is great. I didn't like room`s design - it looks old fashion for me, but it depends on you - I prefer modern style. And on my personal opinion its not 4 stars, but 3 stars is for sure
Lovely breakfast buffet.
Very good hotel. Really nice breakfasts. Comfortable room and bed Note that if you book a single room - you might get a single bed. Was not a problem for me though as the room was quite spacious.
The atmosphere, decor, dinner and staff. A freindly and effecient service in a typicaly old style German hotel. Good breaksfast and very comfrotable rooms. No
great helpful staff no ramp at the entrace....had to lift up and carry my suitcase up a set of stairs to enter! not good when one has a heavy suitcase
Very helpful staff, comfortable surroundings.
The staff in the Bristol are excellent. I have stayed there numerous times.
the organisation, nice and welcoming staff, super clean room
The staff was great especially helping out someone who doesn't speak any German. The breakfast was wonderful, the breakfast room in particular was nicer than many more famous hotels I've stayed in. It would be nice to have known there was not shampoo and soap for the shower. I did have bodywash but no shampoo. However, the staff did help me find a local store where I could purchase some.
The ospitality is the strength of this hotel: the staff was very nice, in the breakfast you could choose everything you want among a very great number of things, and the cleaning service was perfect. It was a to expensive for the stars of the hotel
The quality of service and quick response by staff Language barrier among front office staff
very good value for the price, staff is friendly, hotel is very clean and close to the city centre. breakfast were suprisingly rich for a 2 star hotel. it is on a little noisy street, but you probably can´t avoid that in the centre.
The friendliness of the staff and their willingness to help out with our bicycles The outside didn't look too good so we were surprised by how nice the hotel was. It wasn't in the best area so if I had been travelling alone I might not have wanted to wander around after dark.
The hotel was very conveniently situated. The room was fine and the breakfast was good.
Nice historical small hotel in the very centre of Bonn
Large space, good beds,free drink and internet. Easy to hear someone else went to toilet.(toilet was outside the room)
I really enjoyed the great location of the hotel right in the center of Bonn, as well as the friendliness of the staff working in the reception. Beside, the hotel offers the guests access to a fitness center next to the hotel which is really great especially after a day of working :) The quality of the bed wasn't really the best I have had and the very weak signal in the room for wifi access other than that I was quite happy with the hotel.
Stile. No parking place and difficult access by car. No elevator...and stairs really narrow.
The breakfast was ok and the showers were good The receptionist was hostile and quite rude. Check your booking carefully since it was not clear whether your bathroom was private or not. The bed was broken. 1 towel provided for 2 people.
Very Friendly staff, excellent location no lift
Helpful service; welcome; good breakfast; coffee/tea always available, no charge No lift
Rooms were clean and staff friendly. Breakfast was excellent. The location was inappropriate for anyone who has more than a little piece of luggage. No elevator was available even though hotel had multiple floors (without a ground floor). Double room had separate beds - not good for husband and wife occupancy.
staff could not help enough . would def stay again
free wifi in room. 24h availability of tea or coffee in the breakfast room (there is also a pc with printer for free to use). breakfast was nice. shower pressure was great too. I have no complaints about the hotel as it was what I expacted. I new I booked a basic room and looked up photos before booking, shower is a cabin in the room and the toilet was on the hall way but there was a sink in the room as well. The only comment is that the Tv didnt work but I was too lazy to get this fixed. no lift, so be prepared for a bit of stair climbing!
The staff at the hotel are very friendly and helpful. Our room was quite large for European standards. It contained a refrigerator which we did not expect to have... Overall, we had a comfortable and enoyable stay. The breakfast was 6 euro/person and quite substantial and worth it. I would definitely stay at the Mercedes again.
wireless easy and effective, stuff helpful even during night
Location near the city, Second time we have stayed in an apartment and the privacy, comfort and space are all spot on. Nice breakfast with freshly cooked eggs to order. Modern room with good TV and music system and small kitchen. Found with Sat Nav, might be difficult without it. Location is a buy-off with ease of parking but we have managed to park each time.
It was a very comfortable quiet hotel, enjoyable breakfast no lift
The room smelled of smoke
very close to city centre but still quiet location
location is good
The room was very quite, the breakfast was very good and diversifay -
Very clean and renewed recently. little expensive and no 24 hours reception.
Very pleasant hotel in the center of Bonn near the metro-station Juridicum. Good atmosphear to relax and sleep. The staff is very helpfull and polite. Breakfast was also good and not too simple for 6 Euro.
Location and price. A nice modest hotel on the river. Although the windows faced the main road, the room was very quiet! Breakfast was a little slow, possibly due to busy peak.
A very friendly and helpful staff.
Cleanliness of the bathroom and the room. The carpets were dirty.
Very comfortable hotel, very well placed for the Rhine and local sights
staff very kind, very fair price
Essentially, location and cleanliness. The price is good regarding global quality of the Hotel. The hotel is quite noisy, even if it depends on other customers.
Staff are terrifically friendly and helpful. The location was great. The room was quite small, but as I didn't spend much time there (other than sleeping) it wasn't a problem,
The hotel staff are very friendly and provide the best to thier clients. Its like family hotel. the location is aso v. good close to city cenrter and train station nothing
Good location and helpful staff. The decor was a bit tired.
The staff is very very friendly and helpful.
excellent room, close to centre small bathroom although sufficient
there was no elevator. i had to go stairs with my big buggage.
comfort, convenience no
Cleanliness and near the train station
Very central and easy to find. very comfortable. Cost more than they originally quoted. They charged me for single use of double room when I had asked for two single rooms. I didn't ask for a double room and felt they shouldn't have charged me for this as it was their choice not mine.
The staff were extremely friendly with a great hotel location - very central
I had a shared shower and toilet, but I had the impression that I was the only one using it on my floor of about 5 rooms. The room was quiet: I didn't hear much noise from other hotel guests, the elevator or the street. (I was on the second floor, street side). The staff is very friendly and helpful. A "do not disturb" sign would be nice. I didn't hear the cleaning lady's knock on my door, which was a bit embarrasing for the both of us. Also, breakfast during the weekends isn't until 8 am, so I missed one breakfast because of an early meeting. And the wireless internet is from a T-mobile hotspot, which is 8 euro for an hour according to the portal. It is a very small hotel, so don't check out the very last minute before your train leaves, because in the morning, the receptionist also has to take care of the breakfast for the guests.
The breakfast was very nice, and the rooms are cozy. The location is great too. The wireless kept kicking me off and I would have to re-enter the password every 5 minutes.
Very pleasant room and en suite bathroom. Good pressure in shower, and warm water always available. Good wardrobe space and shelves. Comfortable bed. Very nice buffet breakfast with a good choice of breads, cheeses, meats, cereals etc. Pleasant staff. The location is excellent - literally one minute from the main square on one side and the university on the other. Ideal for business in the university. The hotel was sometimes too warm (for my liking), requiring me to keep the window open. However, although the street outside is fairly quiet, the traffic noise can wake you up from around 5.00am if the window is open. The simple solution is to close the window if you want to go back to sleep, so it is a minor problem.
Although the entrance is almost too small to notice, the hotel has very comfortable rooms and is right in the middle of the town. Parking is very nearby in the Underground park, but exiting in a completely different part of the town's one way system, which caused us problems. It was quiet though central. Not the hotel's fault but the one way system and pedestrianised centre of town made it very difficult to find one's way round, especially on a very short stay.
They are friendly, and in a central location (the hotel itself isn't terribly picturesque, but is v. close to the Hofgarten park and the Rhine, which are). Only the bathroom let the product down (see below). The bathroom in our room was not in good order (broken door handle, door did not shut properly!). Noise also seemed to pass pretty easily between rooms. Minibar empty.
This was a charming story book hotel It had an "Old World" decor and atmosphere. There was a lot of attention to detail which gave it a personalized touch. The rooms were large as was the bathroom attached They were sunny and pristine. Breakfast looked wonderful but I had to leave before service because of my flight time. In the review the hotel sounded locked away in a hill however it was a half block from the tram however it was in a "isolated" area Walking down the isolated street and unlocking myself into the hotel made me make sure I returned before dark. If I had not been alone I probably would have been less cautious. There were no immediate attractions in the area eventhough I walked about to find However you can get back into Bonn in 20 minutes on the tram
Location, location, location. Our room, on the top floor (1 flight above lift access) was quite roomy, with every basic necessity. Generally basic, but comfortable nonetheless. The main drawbacks would be noise and I imagine, at certain times, lack of a/C. The noise problem is overcome by closing windows, but that eliminates ventilation. During our stay, though (early October), we were still comfortable overnight.
very kind staffs, great location, clean room, yummy breakfast
Very friendly and helpful staff; great location in the city centre; very little street noise at night; clean, comfortable rooms and bathrooms; nice breakfast; fridge with cold drinks in the lobby. Only one little thing: there was a continuous "whistling" or "peeping" noise coming from the toilet next to our room. This was hardly a problem during the daytime, but was rather annoying at night... (Note to the owners: it might be good to try and fix this... Our room was 3.2, the noise came from the shared toilet on the same floor.)
The location is good, very near to a trem stop. The staff are nice. Breakfast is simple but just ok. If there is a trem passing in from of the hotel in the morning or in the late night, it is noisy.
1. Breakfast service was good 2. Checkin and checkout was quick and prompt 1. I asked for internet but not available at that point of time 2. Room size was too small and not all facilities were available in the room like refregerator 3. Bathroom was too small, not a place to sit in the toilet .. shower place was too small to take a bath.. Toothbrush, toothpaste, cream, gel etc was not there in the bathroom. 4. Room was too smelly not able to slept properly.
I got a large room with three beds, it was confortable and clean no internet connection available
staff is helpful, location is very convinient it does not have an internet service. it is very inconvinient to stay if on business trup. the only thing you can do is get connected via telcom and charge is 8 Euros per hour. Just appaulling! they advertise airport transfer as part of the service but then, they refused because there was nobody else going to the airport at that time.
It is near the Rine river, then you easily have access to it by walking. You can also enjoy a persian resturant beside the hotel.
Hotel staffs are very polite and their willingness to give assistance when requested.