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what a beautiful location, hotel is very nice, however its time for a renovation
great place. choose villa with pool if u have extra cash to spend, but rooms are fine too. we had minor issue with broadband internet, which were resolved in no time thanks to IT guy and FO manager Nico Stelkens. buffet was generous. overall had a great time. thank you guys! Room #4408 (Denis & Anastasia)
This hotel was very quiet with most of the tourists being couples- older and younger. There were a few families there with well behaved children. The staff was very friendly and accomodating. Our room- partial ocean view- was lovely. The decor was beautiful. The balcony was a nice addition that we enjoyed very much. I have just 2 complaints. There is no ice machine for guest use. You must call room service for that. Second, the complementary bath products were low quality- if you need a good conditioner be sure to bring your own. I have never stayed overseas before so this might be the norm. I really don't know about that. We decided to not rent a car while in Langkawi. For us, this was a good choice. We spent a lot of time at the resort, enjoying the peace, delicious food, and beautiful views. When we did venture out, the resort had cabs waiting. Cabs were quite reasonable. The food was fresh and delicious. I particularly enjoyed the salads and satay at Feast. The Captains Grille ...
Good value; located near the airport. The town Kuah is a bit far away at about 20 km. Close to Cable car, Beaches at the hotel are small but well maintained. Not the best of locations but the rooms have an old fashioned charm and are very comfortable. Not bad to stay if you are a short term visitor or on business but can get boring for longer or leisure stays.
Great view from the hotel room. Super friendly staff who would go the extra mile to make the stay most enjoyable. We also loved the kids club. The attendant there is awosome and has a lot of great activities that can keep kids busy for hours. The spa had very limited hours and was very expensive. There are several restaurants outside the hotel, I would avoid the last one which is a chinese seafood restaurant. I think we all had food poison from that restuarant.
The Hotel has just opened so it was brand new and very clean and luxurious , we were upgraded once we arrived from the merchant ( hillview ) to the Viceroy ( Sea view ) and was magnificant as it was overlooking the lovely swiming pool and the beach , everything was fantastic from the staff to the food and the whole experience was very pleasant , you feel like you are at home and the satff make you feel very welcomed . i would definately go back there if i ever go Langkawi . None
We enjoyed every minute in this new hotel, the staff was very helpful and kind. The facilities are fantastic with marvelous view to the sea The breakfast food could have been more better
location of hotel and great sea view from room.
Front desk process is too slow, keep customer waiting
Quietness, beautiful natural views, sunny sand beaches and many things make me missing this marvelous resort. If I have a choice to visit Langkawi Island again, I will not hesitate to stay at this hotel. One thing was bothering me during my stay which is that I have to park my car on the parking area and go the lobby to take a shuttle to my chalet. The reason of that is to ensure the quietness and cleanness. However, sometime after shopping I got many things to carry!!!!
I Like ever things the chalee, view, food, location.... every things.
styl of the hotel and the services i think need to take care abut some insect
The hotel can be rated as 5* actually. Excelent place for honeymoon and vacation. Inspite of number of chalets, feel as on desert island and in paradise in the same time. Also, you can be in touch with nature here (monkeys, birds and other local animals live just in step from you).
Nothing, the service is very bad and the rooms are full of all sorts of bugs. This is not a five star hotel, barely a 3 star. I would not recommend it to anyone. We previously stayed in many other hotels amidst rainforests but never had any issues. We had to check out in the middle of the night due to extensive bed flees and bugs.
well first of all i deeply liked the hotel and it was one of the best hotel i have been at in my life
Very poor sound insulation in chalets. The furniture is too old and in poor etat.The personnel which owes is multilanguage absolutely do not speak the francais. The price of rooms is too expensive and the breackfast isn't including.The food in restoring them is not good, nor juices of fruit. The personnel is very badly formedthe hotel is isolated, far from everything Only the beach
Everything was impeccable. Just ,more than perfection! We liked everything! Wow !! Nothing ! everything was excellent.
A beautiful hotel in an Idyllic location. Everything was of a very high standard and the staff were fantastic. The Andaman Hotel is just a stroll down the beach but we spoke to a few people who were not impressed with it. The restaurants and beach/poolside area were excellent. This is he best hotel on Langkawi by far! But not cheap! Lots of honeymooners.
The rainforest was beautiful, food was really good, staff were attentive and helpful. Excellent hotel!
The service , the happy staff who cannot do enough for you. It was the most enjoyable experience .
the details of this "old" resort is still very fantastic all the price-tags are too steep ..
Great hotel, beautiful location. Staff wonderfully friendly and attentive. Not a great choice of food and the food is overpriced but I believe the management has plans to tackle that issue
Location and friendly staff The room service menu was extremely limited with very few Malay options. The food served at the beach was only just satisfactory and at times poor which was a shame.
pieceful of the place food served quality can be improved
not much awful location by airport with nothing around, ex-sheraton falling apart, moldy smell on rooms even though they do not have carpet flooring (where is it coming from ?)... dirty walls needing paint, overall dingy - the pictures on the website are extremely misleading
Nothing I booked the hotel for 4 nights and had to check out the second day. I wouldnt have checked in if it wasnt midnight in the first place, room smelled bad, mosquitos, lizards, stains on pillows bedsheets. It was really bad, even though i knew i wont get any refund. I still checked out and latter i would say that was my best decision.
Excellent service and value for money. NO
not much: the place is very run down and is certainly not worth being rated as a 5 star hotel, from the 3 restaurants 2 are closed and you are forced to use the buffet in TL-light: all together for us a reasons to leave after one night,... besides: they say at the information that monkey will not come to the houses: think again... there was not much that we did like
The location was excellent. Very peaceful and calm place to be. Very nice Honeymoon hideaway for my wife and I.
Excellent resort - unbelievably attentive staff. Good food and great location.
Very Courteous staff, Secluded Private Island with Private Beach. Facilities such as Kayaking, Cycling, Golf carts for quick travel were memorable. Fantastic Indian food. Based on your information on web we have booked Superior sea view Rooms. But the rooms were really in very Bad condition. I surprised; how can a Hotel gets a Five Star category with such ridiculous, cheap, dirty budget rooms. The Reservation Manager was very adamant with some prejudice. Somehow he agreed to shift us in same valued Garden view Deluxe room which eased our stay. But we really wasted a full day to settle the things. I will suggest to delete booking for Superior Sea view room from your portal.
Very helpful staff, good service, lots of activities provided for lots of insects - beware of bites! very quiet at night, so if 2-3 nights might be enough if you like a bit of nightlife or choice of restaurant!
relaxation trial to take money without benifit
Calm, Clean, Nice Personel Depending on the hotel's boat to get to and from Cenang Village, also it's close to the airoport, so one hears very often planes
The uniqueness of the individual houses and the peacefulness of the resort.
It was great to stay at a 'living museum'. Staff was very helpful and polite. The food was excellent and the service impeccable. Our room was gorgeous and clean. Nothing!