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it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
We got what we expected
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
Its very good prices and its perfect location to Pleasure Beach Resort
The hotel was out the way of the hurley burley noise of shopping/nightlife so after our evening out we were guaranteed a good night sleep. The Bed was really comfy and I think l had the best night sleep in ages. Shower was hot and makes a change as in some hotels you only get luke warm. Breakfast was more than enough as I was full up until mid afternoon. Well worth the money in my eyes. It is a taxi ride from the train station though but thats not important as there is trams, taxis etc to take you back up towards centre and taxi we booked was here within 2 mins. Everything was fine
Friendly Staff, good location nothing bad to report
Very friendly, good location and nice breakfast choice Breakfast from 9.00 to 9.30 is a bit late for a family stay as up much earlier and had to hang around.
We only stayed as bed and breakfast,room was very spacious and the breakfast was excellent
Staff were great, breakfast good. Hotel clean. No dinner in the evenings and had to get into town for it. But thats seasonal. Shower a bit weak and tepid. Small things.
very friendly staff. room was warm and clean. breakfast plentiful nothing!!!!!
the bedroom was lovely having a queen size room with a table and chairs also there was a lot of light let in from the street as the curtains were not lined but was definatley not a negative point!
The hotel was cosy & had a friendly atmosphere
the breakfast and the services
lovley amazin staff thorughly enjoyed it room was cold and we had a bit of a complaining neighbour in the room below us shouting abbusive language asking us to be quieter, when in fact we wernt that loud anyway.
available car parking, games room cold, even when heating was on.
the parrot in the bar
breakfast was lovely, well served and hot the room was very cold
Cleanliness of the room and very accommodating Not being able to park close to the hotel
excellent breakfast, very clean rooms, friendly staff
It was nice, clean and warm and the owners was friendly and helpful. A nice hotel for a short break by the sea. I would stay there again.
a fantastic break, very clean rooms, lovely breakfast, great location near pleasure beach.
staff were very pleasant high standard in cleanliness also very friendly alround good family holiday break. just off south beach 2 min from pleasure beach and tram stops big thanks to john and jossie for a good weekend
Cleanliness of room and staff was informed on web their was a pool table, darts etc. This was not the case. Bar not manned all evening
Friendly staff and lovely welcome. The room was a bit small and breakfast was only served till 9am!
The standard of cleanliness was excellent, the staff were helpful and friendly.
Warm welcome, helpful staff.Comfortable beds. Only stayed for one night but the breakfast was excellent. The bathroom was a bit on the small side.
the breakfast would have liked a glass of wine before going out to have tea
Very clean and well heated rooms
it was close to the pleasure beach and was far enough from the pubs to be quiet rooms were to close together so you were woken by other people entering their rooms and slamming their doors. room was also quite small
The staff !!!! they were all second to none and could not help us enough. We will be staying there again for sure. The bar closed too early for a hotel, although the staff arranged for us to have a late drink at another hotel.
Clean room, nice service, good staff The check out process is not good there are not adequet staff
friendly and clean, good standards for a very reasonable price nothing
The room & the tea & coffee facilities
Staff really welcoming and friendly was under the impression that there were parking facilities and there wasnt any so had to park quite far from the hotel
On arrival to the hotel, I was told that the £20 piund deposit we thought was taken at time of booking wasn't so we had to pay the full amount on the day. This wasnt that much of a problem however as it does state on the website that the money will be taken, it could cause other guests problems if they are having to budget there money!
There were loads of eatting places near by That there was no secure room for bagage after checking out only an area in the front lounge
thought the workers of hotel are fantastic, hotel right next to pleasure beach and 2 mile walk to centre but was nice to walk along the sea front and shops. the beds were very soft and the bath rooms were small, found the hotel cold and was kept awake during night as so cold. but did have a fantastic stay and was nice to come back to room in evening and relax and the staff made us soo welcome and bar prices there were fantastic
Landlady very helpful made you feel at home. Also very close to all the promenade. Difficult to park.
very friendly breakfasts lovely the parking is horrendous and we went out of season luckily the owners did let us park in their space the first day but space was taken second day and had to drive round looking for parking
Owners were lovely very helpfull and pleasent. Very clean hotel The breakfast was only small
Very friendly owners and excellent location on Blackpool prom beside south pier and very close to pleasure beach - but not noisy. Catered well for extra young children. No private parking and empty spaces on-street were difficult to find - although we did stay during Blackpool's busiest weekend of the year so probably not an issue most of the time.
The hotel was very friendly, comfortable and clean. It is in an ideal location for the pleasure beach. We really enjoyed our stay and will be returning.