Very nice place to stay, great for relaxation, parties and trips. Services provided by this hotel are excellent.
staff polite and very helpful,rooms great value for money
just about everthing meet and greet staff very nice rooms spacious and tidy lovely pool and close to the beach
Convenient for see front, nice sunbathing area round pool, comfortable sun beds. our apartment was a bit of a strange shape and had to out of the complex to get in & out of it although it actualy looked over the pool. Could do with a bit of updating but I understand there is some refurbishment already going on
excellent value,,plenty to do
Friendly Staff, Lovely Clean Hotel. Excellent location, Child friendly. Cant find anything that i didnt like!!!
relaxed swam ate good food , had nice evening strolls along the beach and nights out at the harbour, excellent looking forward to going back.
Great clean rooms, friendly staff, good facilities to cook food, nice surroundings, good for families, quiet, clean nice, good pool areas (for children also).
The room was very nice and spotless. Good facilities for children, a nice pool area and a good restaurant. Friendly staff. All in all a very nice hotel. Reception could have done better in allocating a room for us. We ended up having to carry the buggy up and down five sets of steps from and to the room...
on behalf of all of us who stayed, I can honestly say that the staff, facilities & cleanliness were second to none, & I would have no hesitation staying there again or recomending Sahara Sunset Club to friends or family.
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
the location of the hotel and the comfort of the room and it was esy to find
Location, cleanliness, staff, easy to get to from the airport Nothing
le personnel le confort des chambres le parking gratuit en bas de l'hotel la piscine trop petite et mal agencé pour les transats la wifi (pas assez de débit) le bar fermé à 24h et pas de personnel en permanence pour nous servir
nice relaxing hotl good for airport and shuttle bus
It is located close to the airport and offers a free transfer to it.
Entrance view, room site swimming pool reception staff, to be more friendly.
The breakfast was extremely expensive for what it was. The coffee was undrinkable, the only time I encountered this during my trip in Spain!
The quiet calm atmosphere from check in to check out and the patience of the staff as I tried to use my poor Spanish. The pool area seemed to be closed on my second day which was a pity as I had planned to swim before heading back to the airport.
Location was very close to the airport
Friendly, helpful staff.
Offered pick up and drop off from airport. Good sound insulation in room and very comfortable Drop off back to airport was too early. last bus in morning was at 9.30am but we did not really want to go until 11am
Hotel room is clean, quiet, simple but functional modern design and spacious for this price. The doubble bed & sofa-bed is big and confortable (Sofa-bed is big enough to sleep two adult). We'll stay here again if we take early morning flight from Malaga again next time. There is not free airport shuttle bus 24h. There is nothing to go and to do close by (just airport...) . Measure the weight of the suitcase is not free of charge.
The staff were polite and helpful. The dining (breakfast) room was very noisy. Due to roadworks and poor road signs it took us a long time to get to the hotel. We were only travelling from the airport and we could see the hotel within minutes but couldn't get to it. The car park needs to be clearly marked.
Grade A service and food
Design, comfort, roof top pool area No films available on tv and small tv
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Size of room, location, room design Noice from the street
The location is excellent and the quality also. Exceelent choice for a long weekend.
The location (in the town center) and the hotel staff making your stay agreable!
Cental, style modern,
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
every thing was perfect
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
Room was spotless. Location was great-- right across the bridge. Were able to park on the street. Breakfast, included in the rate, was very good. Lots of restaurants nearby,
great breakfast, nice garden and swimming pool weak sound isolation between rooms
going home there was no spar or indoor pool
location to beach,clean rooms,people did not reserve sunbeds so although not many sun beds you could usually get one.Excellent breakfast Some of the reception staff were surly/rude.Small pool, I was expecting activities for kids there were none.I thought it overpriced given lack of facilities.
Its an excellent location with friendly staff who were also very helpful.
very clean, perfect location
Convenience for airport and visiting my parents
The location of the hotel was very good. Safety deposit box in the room The breakfast area needs to be redesigned. The hotel is not four star i would say 2/3 star no free internet acess. i did leave comment at the reception area.
Location Lack of Ice Machine and Room Service. Front Desk staff uninformed about excursions and events in local area.
The staff were very friendly, polite and helpfull
the quality of the food at both breakfast and dinner was excellent, worth considerind an all inclusive package. the staff on reception and in the bar area werent particularly friendly but we found this to be true in other places in the area as well
Good location and exellent service
Superb location just on the perimeter of the main resort, with lovely walks into resort. The staff were very helpful with information prior to our stay. An excellent spacious room with superb un -interrupted sea and coastal views. The exterior area around the pool could be more manicured.
nice location, rather at the end part of Benalmadena but we appreciated the quite, nice pool and garden and good food served at restaurant. good rate value Aldough pool is small for high season when we booked it was not too crowded, people stated it was not worth the 4 stars, many noisy children in restaurant, but we are easy travellers and it did not disturb us, the beds could have been of more comfort
Nice hotel, food good,courtious staff,good access to beach,Ideal for a week or in my case just a couple of days,as good as you will get for the money,thats if you get a deal through Boookings.COM.
This hotel offer a good location to enjoy the beach and tranquility. Staff is really good, quality of room also (clean and spacious), large offer of good food :). Location is located to 50m. from beach. Not so much tourist, so for us it was fine and best hotel of this 3 weeks holidays (Spain + Portugal) Everything was good
The room size was very adequate and general appearance of the hotel was good As english speaking quests we found it very difficult to get served at any of the hotel bars, I communicated this issue to staff at the main hotel desk. In my opionion the hotel staff and administration were totally focused on spanish guests.There were other issues found during our stay that we found below power. In conclusion I found the hotel staff very dismissive.
Friendliness and helpfulness of the staff No
We found the Best Benalmadena comfortable and convenient for the purpose of our visit which was part business and part holiday. During our short stay the weather was, for the time of year, very hot and we found the airconditioning in parts of the Hotel was totally ineffective, in particular the lifts and specifically our bedroom. We had the airconditioning control on its highest setting but it made little difference to the temperature in the room. There did not appear to be any airconditioning in the lifts.
Pleasant staff, good quality food, value for money, very clean, good location. No adult entertainment. Lack of coffee making facilities in room. Poor Television channel choice. More coffee machines needed in resturant.
Food and restaurant service, both excellent. Incorrect room allocation - other guest in room! Consequently given a room with a poor view on a noisy street.
the location was excellent with a nice pool area
good variety of food - breakfast and dinner firstly we have a room with the view to construction side - it was impossible even open a curtains and look out the balcony...after we asked - in 3 days they gave us another room - with garden view. Anyway - the negatives: pour lightening in the room, no fridge, only 1 plug in the room- so if you wach TV - you can not to charge your mobile ...
enjoyed stay good pool area. bathroom nice room poor, needs updating.
Location The rooms were extremely basic
It was close to the marina of Benalmadena Costa. The marina has some nice restaurants and shops. The bathrooms had a smell like they were last used in 1970. We thought it would go away after a few days but it didn'T. And they made us pay the entire stay of a week upfront. Of all the staff only the cleaning ladies and only 1 bar tender was friendly. The rest looked like they worked under gunpoint. never again. Most reviews here were too friendly for this hotel.
only one of our party had a complaint, and that wa that his room was right next to a building site so he wakened every morning bang on 8am.
Location of the hotel; very near to restaurants and bars of the Puerto Deportivo of Benalmadena and to the beach also A lot of English youngsters who are quite noisy during the night. Not the best hotel for a quite night. Rooms at the streetside do also have disturbances of noise during the night.
Good price for a hotel At night, you can hear even on the 5th floor the noice from the people partying on the street. At the reception desk, the weren't friendly at all.
It was convenient to the beach and bars
I enjoyed the breakfast and the use of an indoor pool balcony a bit scary as i was high up on the 6th floor and the balcony seemed to slope downwards!
The very comfortable and good-sized beds. The covered swimming pool. The access road was not very attractive.
Very good value for money and in a good location. None.
The hotel is well situated, near the beach, but in a relatively quiet place, with no traffic. The elevatores of the hotel are very narrow and have no ventilation (excessively warm). The hours for breakfast should be extended from 8 to 10,30 a.m.
Easy access, nice food, clean, well laid out, good service, value for money. My room had had a smoker in it previously so there was a bad smell (the drains too perhaps). Would like it if single rooms were available overlooking the pool and not the noisy road.
Very reasonable price, with parking, near the beach the hotel had a duck enclosure and i felt it was a little small and very uneccessary,
Nicely postsion for the amenities One very small dislike shampoo ans shower not replenished on a daily basis
Los Patos is in a good location, close to the beach & seafront promenade. There is evening entertainment and the restaurant offered a good range of food, although I would have liked a more Spanish option for dinner. We arrived too late for our dinner but had booked half board, so were offered lunch on our day of departure. I would definitely return and recommend the hotel.
Breakfast buffet was very good.Plenty of sun loungers and signs up telling guests not to reserve them actually worked. Lifts too small which meant there were always queues for them.Our room was on the 9th floor which meant taking the stairs was not an option.
The price was reasonable. The quality of juices,ham, bacon and sausages was low.
That I had to pay for Wi-Fi.
Very nice, new hotel, with very comfortable rooms. It was hard to find it for a first time, very small lifts ( for max.2), reception staff could be nicer.
The clean comfortable rooms. Loaction. Service desk helpful and efficient.Good value for money. One of the better 3 star hotels. Smell from the toilet. Air condition was not on although it's already in middle of April.
Very nice hotel
Business hotel. Clean room. Quite far from the city center.
it's an elegant and very clean hotel
room was a bit small
The rooms are comfortable, warm and clean. Also they´re quite new and well mantained. I was charged for a film in a sort of PPV from the room TV that I selected by mistake and didn´t even watched
I asked for a non-smoking room, but the room smelled of stale cigarette smoke
Nice new comfortable hotel with a big bed, bus stop in front, acceptable walking distance to the center, free WIFI, varied and big breakfast, nice personel Room 110: the light in the bathroom was very heavy: I'd like a soft light better when I just woke up... There was some hair on the bathroom floor. The glass of one of the closet doors was broken. The smell in the bathroom wasn't that fresh.
Location was great, rooms very modern No swimming pool but we already knew that
The hotel was nice, and our children enjoyed the bunk beds in the room.
We have booked to stay in a 'sister' hotel in Salamanca in September
Location was fantastic, rooms were very nice No swimming pool
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
A boutique hotel, right in the centre of old Malaga...............excellent
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
Great room - good facilities. Bright, clean, modern and extremely comfortable.
Location is simply brilliant - close to Malaga but feels like a world away. Staff very friendly and helpful.
Pure isolation yet a fairly short drive to major tourist sites. Friendly atmosphere a real home from home.
The setting is beautiful and the place has a lot of rustic charm. The rooms are pleasant (but not luxurious), and the staff delightful. We found the menu rather limited and the breakfasts somewhat lacking in variety or imagination
This was wonderful hotel, we would definately stay here again.
It is an idyllic place in a beautiful natural park. It is peaceful and quiet with clean air and gorgeous sounds. The hotel is an old traditional building full of charm. Perfect place for a restful break. Not really. May be the food was not of a high quality as the rest of the services.
Quiet and natural environment, nice library dirty pool, too many wasps, shabby room
lovely place, lovely staff, very helpful
Serenity and quiet Somewhat difficult access road (one lane and bending)
Beautiful, remote location
The hotel owner, Juan Maria was so hospitable and made us feel like we were at home. He made so much effort to make us comfortable and enjoy our stay The hotel was quite cold generally and every time we had a meal in the dining room, we had to keep our coats on.
Everything was great... I dont meet younger then 60 habitant in this hotel. This sucks my energy...
Staff were really very welcoming and nothing was too much trouble. We had a lovely corner room with large balcony and unobstructed views over the sea. Really liked the wide range of buffet choices at breakfast and dinner Bathroom decor was a little tired
Situation, Terrace and pool area, No steps to Sea front Beds very uncomfortable with creaking springs.
the food and entertainment
Friendly staff Nothing really, the rooms are a bit small for the price
Excellent, loved it
The location of hotel was great ,but being close to the road the traffic noise was bad The fact that they insisted on turning the lights up very high in the dining room and the lounge.It did not make the place relaxing when you went for a meal at night ,or for a drink after it. We stoped eating in the hotel because of this.
nice terraces with several private grassy bits with just a few sun beds in each. Great terrace for sea views and people watching - shielded from road noise which made balcony use unacceptable proximity to a very busy road - would have made it impossible to sit out on balcony
Upon arrival the reception staff were extremely helpful. Our room was large and comfortable and we had booked for a sea view but were impressed to find that we had nothing in our way to see this. The room was really quiet and the standard of cleanliness and the food were great. Only bad point was we had a mini bar but no bottle opener! Also the key card didn't work on a couple of occasions which meant having to go back to reception. Other that no dramas.
The hotel was very clean and the rooms were light and airy. The AC worked well. Staff at the reception were very pleasant and helpful. Location was 25 mins walk from historic centre but right by the beach. Better options for city centre hotel, but great if you dont want to be in the centre. Hotel bar was limited in options, but breakfast was good.
free parking on the street the hotel charges a non refundable 10 euro deposit when using booking.com. However, the hotel markets the rooms as free cancellation. Be careful when booking. The rooms are large and average. On the night we were there, there was no heating or air conditioning. Open window let in a few mosquitoes.
A suberb hotel. Rooms (and other facilities) are big, nice and clean. Really nice area for families with children. A park with animals and playground right outside, 50 meters to the beach promenade, which also is full og playgrounds for children. The hotel is not in the city center, but it's easy to take a bus (16) or a taxi to the center.
The fridge in the bedroom just didn't work and made a lot of noise and there was no english tv. In the event of no english tv it would be worthwhile providing a dvd player to rent or for free.
I liked very much the hotel itself,its design,the room, big and spacious, and the breakfast,although expensive Its location was veri good to just cross the road and relax at the beach, but slightly too far from the city ventre,if you'd like to go on foot
the room was excellent and clean and staff were very helpful and friendly. that the restaruant wasnt open in the evening and was very limited for snack and food so we had to go out to eat. We were also very suprised that there was no pool or area to realax outside, it was warm weather but not warm enoughn to swim in the sea and we would of liked to have sat by pool and relaxed. would recommend but maybe jsut for an overnight stay if in off season
WiFi included in price of the very excellent room, very good hotel garage for traveler with the car and hotel is on a beach location - beautiful palm trees and park. Makes you really enjoy the stay in Vincci Malaga.
The style and condition are really good as well as the location. The manager was always on hand and was very helpful without being asked. Need to crank up the airconditioning during warmer spells and problems with wi-fi
Staff were extremely helpful with train and airline changes. Also the proximity to the beach and great restaurants was wonderful. Size of the room, closet, storage space and having a frig were great. Free internet access also great.
The hotel is clean and comfortable with its design. The breakfast is also nice. I enjoyed the stay during my vacation there. I'd suggest my friends to go, too!! Good!
Very good Location. Nice design . Staff very helpfull and friendly. Will come back again. Good breakfast.
The quality of the facilities and breakfast. The staff was quite slow at check in and not really helpful when needing information.
Good quality breakfast and almost sound proof rooms - shower was excellent. Slide from first floor to cocktail bar was fun.
The bed and the shower were excellent. Also the location. Air con v.good. Lifts v.good Coffee was very poor quality. Breakfasts slightly chaotic and disorganised. Staff mostly indifferent.
I enjoyed the breakfast very much (and the breakfast lounge)! the receptionist.
Close to railway and bus station No acceptable diner facilities
The decor is superb. I loved the slide down to the reception and actually used it. Staff on the counter were excellent and very helpful. As an Australian we have tea and coffee making facilities in our hotel/motel rooms. We like to be able to have a cup of tea in our room.
Extraordinary hotel with excellent staff and intriguing design! Location could not have been better and the restaurant was first-rate! A treat for the senses!
Very easy access to airport. Great breakfast and service. Close to waterfront. Although the shopping in the train station was fine. The reason shopping outside around the hotel. Area around hotel was not very clean.
brand new hotel, ease of access to/from airport - city centre
Incredibly friendly staff at the restaurant, made a good meal a great meal.