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Location Language skills of personel
The hotel was located near the forbidden city and Tianamen square. it was cheap. The food was bad. The bathroom was flooded after you toke a shower. The hotelstaf doesn't speak english, they use google translate! For some reason we had to pay a 2nd deposite in the middle of the night.There is no metro nearby. Despite the name Parkview, there is no park nearby, just a smelly alley.
The best thing for this hotel is the wonderful location: 5min walk to the north gate of the Forbidden city and Jingshan Park, close to the local market... but a bit far away from the metro (15-20min by feet). This is a newly established ''4-star'' hotel, without swimming pool or gym, and the staff of the reception are not so skillful in service aside from check-in or out. You can book an organized tour to the Great wall or somewhere else from the hotel, but be careful before you pay, do ask what is included in the trip, otherwise you could be end up in shopping instead of travelling. Room cleaning service was fair, but sometimes they throw your things away cuz they think it was garbage... Anyway, for people who want to stay in a real 4-star hotel, this is definitely not a good choice, otherwise it's okay for bagpackers.
Good location. it's on a street that i can find a supermarket and all type of restaurant with fair price. Every evening there are a lot of goods/fruits selling along the street. good to explore the local hu tong life. It's not far from GuGong. the room is clean & quiet. The internet never work. housekeeping staff will wake me up every morning to ask if I need room service. It is really annoying. The front desk is quite unorganized. the day I reached they told me they did not received my booking @ booking.com, and I heard other tourist complaining about the wrong phone number provided by hotel caused them difficulties to find the hotel. Overall it's OK but don't expect it as a 4 star hotel. maybe 3 star.
Location was excellent and the area was safe. Air condition in the room was also excellent. The bedss are really hards, you can not sleep in them...
The hotel is in a very bad location. When you step out of the building, you are immediately surrounded by lots of local people trying to sell you something, ask for money, etc. There is also a local market right near the hotel, which doesn't add beauty to the place. The building is currently being repaired, and you can be woken up around 7-8 a.m. by the noise.
I stayed for 3 days but i had bit by fleet and a dirty room, its very uncomfortable- The staff refused changed room when i told them i got bit by fleet, i was not able to check out next day-
best location, near to most famous park. pleseant staff the bed is rather hard
Good location near Forbidden city, but It's very difficult to find hotel in hutong not only for us but for our Chinese taxi-driver too. Every of our three days in Beijing we had some problems to find the hotel. There were too many surprises when we arrived (room on the 1st floor but we asked 2nd or 3rd floor, no free breakfast was included but there had to be in our booking list, too expensive prolongation of the room from 12:00 till 20:00). That's why we have to change hotel.
Need n tidy Those items under the stair case should be kept at other appropriate place...an eye sore.
Staff are very helpfull and the hotel is next door to the Forbidden City The room is less than fair size and what bother me the most is the persistence of the musty smell
Staff was very healpful, and the location was great.
It is an interesting hotel close to the Beihai Park. The street however is difficult to be found by taxi drivers and the close environment is not very clean with to many low quality boutiques. The fact that the current and the warm water were cut for 10 hours in day time though I paid fully comfort.
Lacation.. Far from train station and shopping areas
The hotel rooms were quite comfortable, clean and had a nice window view. The bathroom was also spacious and well designed. The front desk staff spoke relatively good English although there were times we could not really understand some of them. But overall, quite good. Just because the hotel was located near the Palace Museum, we thought we got a real good location. However, it was quite far from the subway. Although there were bus stops nearby, we didnt really know what routes they used. Overall, this is the biggest disadvantage of the Shatan.
very able & helpful staff
I was delighted to stay at this hotel. The location is excellent, in the Beijing downtown, close to the Forbidden City and Jigshan Park. The staff is very friendly, they also speak an acceptable english. Breakfast was also excellent at low price (compared to european hotels), I missed only some diary products. I recommend this hotel to everyone who want to visit Beijing at a budget price.
Location Noisy street, workers start at 5 A.M. even on Sundays.
Perfect location, right in local neighbourhood but also very close to the Forbidden City (Palace Museum). The receptionist was not helpful.
Beautiful courtyard residence in close proximity (walking distance) to the forbidden city and two parks. Very helpful and welcoming staff, completely fluent in English. No need to hesitate with your questions, you can trust their advice and recommendations. There are cheaper hostels in Beijing, but they probably do not offer the quality of service and comfort that 'City Walls' provides. Budget hotels, some of which may offer comparable room rates, will surely not offer you the care and attendance, nor the friendly atmosphere.
The super helpful staff and very homey feel. We also had the ability to book tickets through the front desk to the Great Wall and the train station which was very helpful. Nice centralized location and felt very authentic in a Hutong. Highly Recommended! No subways near the hotel
The staff were very helpful and always friendly giving intelligent advice. We'd especially like to thank Rick. As all rooms were around a courtyard, at night and in the morning,it could be a little noisy in some rooms.
The welcome was excellent, we were given an english map of Beijing and a guide of what to visit in the city and above all of how to go there from the hotel (bus, subway): it was very convenient! The English speaking Staff was always avalaible and willing to help if you had a question about Beijing. The prices of extras are reasonable (beverage and food) and both Wifi and Internet with computers are free. The location is great even though far from the subway and the design of the hotel is really nice and typical.
The staff, especially Rick, make the place. Great advice on activities and transport. It's in a hutong, so expect the location to be basic, but having said that, it's also extremely central. Also, you can't flush loo paper!
Best youth hostel we've stayed in in China. Not the best equipment (no tv or airco in bedrooms), but the place feels like home, and the staff really, really is helpful.
It was cheap and the one staff was trying to help me out about my asking. the other one? please smile. looked very angry and attitude was not good at all. Towels are needed to be changed. It was dirty.I do not know how many staffs are there. However, one of staff is very annoying.please smile. looked very angry and attitude was not good at all.
excellent service hot room
Great atmosphere and great staff
The hotel staff: very kind and willing to help at ay time. And very good level of English too!