Overview

The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333

Call

+60 4613 3333

Overall guest ratings

5.8/10 OK
Based on 292 reviews

Review highlights

  • 5.5
  • 4.5
  • 3.7
  • 2.9

Good to know

  • Spacious rooms

Nearby

    show all

    About

    The Krystal Suites, Penang – Business Class hotel, is strategically located, annexed to the Krystal Point Corporate Park, Bayan Baru. The hotel is only 10 minutes from the Penang Bridge & Penang international Airport. It lies in the heart of the Bayan Lepas which makes it a convenience place to stay as it provides easy access to Bayan Lepas Free Industrial Zone, PISA, Queensbay Mall, Bukit Jambul Complex and University Sains Malaysia. It features 86 units of suites comprising of 42 one-bedroom suites and 44 two-bedroom suites. All the suites are spacious within size of 950 sq/ft of each build-up area of each suite, multifunctional and offer a home away from home.

    Less More
    FastBooking Direct

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 292 reviews
    • 5.5 "Average comfort."
    • 5.4 "Location is acceptable."
    • 4.5 "Service is below average."
      4.0 "60% indicated the reception staff was not good."
    • 3.7 "Rooms are not good."
      1.7 "83% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      0.0 "100% found problems with the furniture."
      0.8 "Air conditioning was criticized by 92%."
      0.0 "For 100%, the rooms looked old."
      4.0 "60% said the bathroom was dirty."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.7 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.9 OK
    Based on 29 reviews
    • 5.5 "Average comfort."
    • 3.8 "Rooms are not good."

    Overall rating

    6.1 Good
    Based on 262 reviews
    • 5.5 "Location is acceptable."
    • 5.4 "Average comfort."
    • 4.4 "Service is below average."
    • 3.8 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      2.8 "72% didn't like the uncomfortable beds."
      0.0 "100% found problems with the furniture."
    • 3.8 "Pool is below average."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.6 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
    View all review categories
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close