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The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333

RM 205+

Overall guest ratings

6.0/10 OK
Based on 346 reviews

Review highlights

  • 5.4
  • 4.2
  • 3.5
  • 3.3

Good to know

  • Spacious rooms

Nearby

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    About

    With a stay at The Krystal Suites, Penang in Penang (Kampung Sungai Nibong), you'll be convenient to RECSAM and Institute Pendidikan Guru and Penang International Sports Arena. This hotel is within close proximity of Queensbay Mall and Snake Temple.

    Rooms

    Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Air-conditioned
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 346 reviews
    • 5.4 "Average comfort."
    • 4.2 "Inconvenient location."
      1.4 "Not enough parking facilities, according to 86%."
    • 3.5 "Rooms are not good."
      1.7 "83% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      0.0 "100% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      2.9 "71% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      4.0 "60% said the bathroom was dirty."
    • 3.3 "Service is below average."
      3.6 "64% indicated the reception staff was not good."
    • 1.8 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      4.0 "Dirty pool, said 60%."
      0.0 "100% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 1.3 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."

    Overall rating

    6.2 Good
    Based on 20 reviews
    • 5.2 "Average comfort."
    • 3.5 "Rooms are not good."

    Overall rating

    6.2 Good
    Based on 325 reviews
    • 5.4 "Average comfort."
    • 4.2 "Inconvenient location."
      1.2 "Not enough parking facilities, according to 88%."
    • 3.8 "Pool is below average."
    • 3.5 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      1.2 "88% complained about the bathroom."
      0.0 "100% found problems with the furniture."
      2.6 "74% didn't like the uncomfortable beds."
    • 3.3 "Service is below average."
    • 1.8 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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