Would you like to save as your currency permanently or for this visit only?
Toy Museum Heritage Garden
I left my ipad in the room and 1 hour later i got a call from the hotel front desk. While i was having difficulties in turning back to the hotel, the staff offer me courier service to send me my ipad back. While i was preparing to pay, and found out the cost was bear by the Hotel! i was touched by the professionalism of Hard Rock Penang by putting their customer at the top priority. Thank you Hard Rock, i will surely back again!
i like the swimming pool and environment of the hotel . so far dont have any complain.
The location is prime but beach was out of bounds due to third party activities eg horse riding, jet ski, parasailing, speedboats. Shang should obtain approval or lease a stretch of beach and cordon it off for the hotel guests' exclusive use. Hire out your own activities at a price lower than the third parties'.