Overview

Hotel Helvetia

Kuchengasse 13, 4051 Basel, Basel-Stadt, Switzerland
+41 61 272 06 88

RM 446+

Overall guest ratings

7.8/10 Good
Based on 630 reviews

Review highlights

  • 9.6
  • 9.5
  • 4.6
  • 4.3

Good to know

  • Train station is close
  • Close to public transport

Nearby

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    About

    Located just 4.8 mi (7.8 km) from the airport, Hotel Helvetia Basel offers free drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Flat-screen TVs, minibars, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 630 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.3 "93% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.8 "Great parking, according to 88%."
    • 6.4 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      3.4 "Air conditioning was criticized by 66%."
      3.1 "69% said rooms were small."
      3.0 "70% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
      2.5 "75% found problems with the furniture."
    • 4.3 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
      3.1 "69% said rooms were small."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 239 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
    • 4.7 "Rooms are not good."
      3.4 "Air conditioning was criticized by 66%."
      3.4 "66% said rooms were small."
    • 4.6 "Not very comfortable."
      4.4 "56% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
      3.4 "66% said rooms were small."
    • 4.5 "Internet is poor."
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    Overall rating

    8.2 Excellent
    Based on 69 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.5 "Perfectly clean."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 4.8 "Rooms are not good."
    • 4.2 "Not very comfortable."
      3.5 "65% thought it was too noisy."

    Overall rating

    7.6 Good
    Based on 321 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.0 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      2.9 "71% said rooms were small."
      3.6 "64% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
      3.7 "For 63%, the rooms looked old."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.9 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      2.9 "71% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
    • 3.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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