Overview

Hotel Helvetia Basel

Kuchengasse 13, 4051 Basel, Basel-Stadt, Switzerland
+41 61 272 06 88

RM 428+

Overall guest ratings

7.8/10 Good
Based on 634 reviews

Review highlights

  • 9.5
  • 9.5
  • 4.4
  • 4.2

Good to know

  • Train station is close
  • Close to public transport

Nearby

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    About

    Located just 4.8 mi (7.8 km) from the airport, Hotel Helvetia Basel offers free drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Flat-screen TVs, minibars, and free WiFi are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 634 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.0 "90% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.8 "Great parking, according to 88%."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 4.4 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
      3.4 "66% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      4.2 "For 58%, the rooms looked old."
      2.9 "71% found problems with the furniture."
    • 4.2 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
      3.4 "66% said rooms were small."
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    Overall rating

    7.7 Good
    Based on 240 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.0 "Internet is average."
      3.9 "61% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
      3.6 "64% said rooms were small."
    • 4.5 "Rooms are not good."
      3.5 "Air conditioning was criticized by 65%."
      3.6 "64% said rooms were small."
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    Overall rating

    8.2 Excellent
    Based on 82 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Perfectly clean."
    • 4.6 "Rooms are not good."
    • 4.1 "Not very comfortable."
      3.1 "69% thought it was too noisy."

    Overall rating

    7.6 Good
    Based on 310 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Food is average."
    • 4.3 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      3.2 "68% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      4.4 "For 56%, the rooms looked old."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.7 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      3.2 "68% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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