Cons: when i tried to get help about losing my phone in the plane, i couldnt get any help and treated really rudely.
Aug 31, 2016
Cons: to be offered a blanket for all evening flights.
Aug 30, 2016
Excellent flight and Airline
Pros: Loved the fact that they have video monitors at every seat with extensive programming in English and Portuguese and they served a nice sandwich and a drink even on a 1 hour flight. Crew was polite and courteous.
Cons: Inflight magazine did not have any English.
Aug 25, 2016
Never fly Latam airlines...
Cons: I arrived 4 hours early and checked in due to my shuttle driver wanted to come at 4:45 in the morning. I was at my gate 10 feet from boarding and unfortunately dozed off at 9:15 am and the plane boarded for 9:45 boarding. I jumped up and they said I missed it by 2 minutes but they knew I was there due to check in so early. Anyway, I spent the day at the airport trying to work with the airline Latam and all they would do was email me a response which took hours and by then missed the other flights they had. Finally they got back to me and told me they needed 4500.oo more to book me again. I should get some sort of refund on a 1879.00 flight. Thank you!
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