Overview

Ramada Asheville / Biltmore West

275 Smokey Park Highway, Asheville, NC 28806, United States
+1 828 667 4501

RM 349+

Overall guest ratings

5.7/10 OK
Based on 584 reviews

Review highlights

  • 9.5
  • 9.1
  • 4.9
  • 4.3

Nearby

    show all

    About

    Conveniently located off Interstate-40, this Ramada Asheville/Biltmore West is minutes from Biltmore Estate and Winery, hiking and biking off the scenic Blue Ridge Parkway, Chimney Rock State Park, the North Carolina Arboretum, Biltmore Square Mall, and many local restaurants. Refresh at this hotel with complimentary wireless Internet, indoor and outdoor pools, hot tub,dry cleaning services, boardroom, ballroom, and business center. Guest room amenities include desk, coffee maker, and hairdryer. Suites, smoke-free and handicapped-accessible rooms are also available. Kids 17 and under stay free with an adult at our pet-friendly hotel.

    Less show all
    WyndhamOta

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Air-conditioned
    • Safe
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.7 OK
    Based on 584 reviews
    • 9.5 "Food is to die for."
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      6.8 "Only 68% found the staff to be friendly enough."
      6.5 "65% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
    • 6.0 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Pool is below average."
      1.5 "Dirty pool, said 85%."
    • 4.3 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      3.9 "61% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 4.3 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.0 "Awful rooms."
      3.0 "70% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
      0.4 "96% found problems with the furniture."
      4.8 "52% were disappointed with the minibar."
      1.4 "For 86%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      1.9 "81% said the bathroom was dirty."
      4.7 "53% thought the tv was sub-standard."
      3.9 "61% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
      1.5 "Dirty pool, said 85%."
    View all review categories

    Overall rating

    5.6 OK
    Based on 332 reviews
    • 9.1 "Terrific location."
    • 7.2 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 5.7 "Average value."
    • 4.3 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      4.0 "60% said rooms were small."
    • 4.1 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.0 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.9 "Awful rooms."
      2.7 "73% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      3.8 "62% had problems with the shower."
      4.0 "60% said rooms were small."
      1.8 "82% said the bathroom was dirty."
    • 1.7 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    5.8 OK
    Based on 227 reviews
    • 9.2 "Terrific location."
    • 7.0 "Good service."
      7.0 "70% found the staff to be very friendly."
    • 5.9 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Pool is mediocre."
    • 4.4 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 4.0 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      4.1 "59% said rooms were small."
    • 2.7 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 2.7 "Awful rooms."
      2.6 "74% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      5.0 "50% thought the minibar was ok."
      0.4 "96% found problems with the furniture."
      4.1 "59% said rooms were small."
    • 1.8 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.0 OK
    Based on 23 reviews
    • 4.6 "Not very comfortable."
    • 3.9 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    Photos
    Map

    Map